Job Description

Location(s)

• Posting Location: Jaipur, India

CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date04-Apr-2024Job ID3231Description and RequirementsPosition Summary

• Migration function is responsible to migrate the business processes from GOSC Noida to GOSC Jaipur or direct from US businesses to GOSC with time tested methodology and ensuring seamlessly establishment of capabilities at GOSC.

Job ResponsibilitiesRoles -

• Managing end to end migrations / projects (GOSC Internal and US migrations)
• Responsible for managing end to end programs (cluster of projects)
• Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
• Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology
• Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
• Ensuring smooth coordination between all the functions during migration
• Help/extend support to migration batch in day-to-day migration activities, as and when required.

Responsibilities -The incumbent will be required to be a part of the Migrations Team and will report to Sr. Manager - Migrations, subject to incumbents skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at GSS centers. Key responsibilities will include:

• Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business
• Managing external and internal stakeholders and escalation handling for the projects
• Conducting Due Diligence for processes scoped for migrations
• Ensure adherence to migration methodology
• Deliver on Migration & Consulting Goals for the function
• Wing to wing responsibility for individual projects and coordination with support groups

Knowledge, Skills and AbilitiesEducation & Experience

• Bachelors degree (Any Stream) or diploma with a minimum of 15 years of education.
• 5+ years in project management / transitions / migrations with overall 8+ years experience

Knowledge and skills (general and technical)

• Should be pro-efficient in communication skills
• Understanding of migration methodology
• Should have experience of migrations / project team (domestic or international)
• Analytical and Interpersonal skills
• Proactively assess the risk and escalate, as and when required
• Problem solving skills / Solution oriented
• Good in managing the stakeholders
• Good in understanding and requirement gathering from the stakeholders
• Should be Agile / Managing Self / Focused
• Self-disciplined and result oriented
• Multi-tasking ability

Enclosures:MetLife Values :Our purpose and valuesOur purpose is why we are in business and reflects what we stand for and believe in. Our purpose is to help people pursue more from life. Our values are how we achieve that purpose, through an expression of who we are, what we stand for as a company and how we conduct our business:Put Customers First
Caring for and respecting customers is core to everything we do. It defines our work and shapes the culture for our people, radiating out to our shareholders and communities.Be The Best
We are relentless in our search for new and better ways of doing things. As a leader in our industry, we constantly raise the bar, take calculated risks and learn quickly from our mistakes.Make Things Easier
Products in our industry aren\'t always easy to understand. That's why we are always looking for simpler ways to connect customers to the best solutions. By doing this, we aim to exceed their expectations and build trust.Succeed Together
United by our purpose, we live by a collective commitment to honesty, integrity and diversity. We are open and inclusive, proudly taking and applying the best ideas from every part of our company.

MetLife