DESCRIPTION
Our mission is to be Earth\'s most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon\'s Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics.
The Senior Program manager will lead multiple programs and projects in workforce staffing. The role holder may operate in a complex environment managing projects in multiple disciplines that involves(but not limited to) vendor strategy and management, process and productivity improvement, market intelligence, go-to-market strategies, employer branding, compliance, building tech products etc.
Key job responsibilities
The role holder works backward from customers and design, deploy and scale programs in workforce staffing
- End to end management of projects and programs that involves conceptualization, problem identification, design and implementation
- Work closely with workforce staffing managers and multiple cross functional teams of different sites to pilot and implement programs
- Work with vendor partners in implementing vendor strategy
- Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
- Review and reimagine process, policies and practices in hiring and related processes. Implement process changes in collaboration with cross functional teams
- Prepare, analyze and review the key business metrics in a periodic manner and surface the right insights to the leadership for high-quality decision making
- Conduct market intelligence study to gather market insights on job market, vendor landscape
- Ensure compliance to internal policies and laws of the land via regular audits, reviews and implementing corrective measures.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND | Bengaluru, KA, IND
BASIC QUALIFICATIONS
- Bachelors Degree
- 7+ years of experience(or 5+ years post MBA) in HR, talent acquisition, management consulting, project/program management
- Experience owning programs, end to end delivery, and communicating results to senior leadership
- MS office skills
PREFERRED QUALIFICATIONS
- MBA or Equivalent degree
- 5+ years post MBA as a HRBP or in program management or in Management consulting
- Exceptional analytical and structured problem solving skills
- Cross-functional project management experience
- Experience in leading multiple complex projects simultaneously
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