Job Description

Key job responsibilities

As a Sr. Program Manager, you will be responsible for driving cross-functional product design platform capabilities alignment among stakeholders. You will work closely with Product Management and Technology teams as well as various Business Operations and Carrier launch teams to intake new use cases by collecting requirements, scoping, prioritizing and then working with development teams to implement and deploy tech changes. Your role is critical in executing our program and project initiatives, while providing great internal customer support and driving consistency, help us continue to support our initiatives, and identify process improvement opportunities.

Successful candidates will have experience with Program Management in a broad, global organization, have experience working with a variety of cross-organizational stakeholders, and be able to juggle competing priorities. This candidate must have crisp communication skills and have experience communicating project status and updates across a global audience. We are looking for someone who is detail-driven and has excellent problem solving and communication abilities. Ability to navigate ambiguous programs and a high bias for action are important for this role.

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience

- 5+ years of program or project management experience

- 5+ years of delivering cross functional projects experience

- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 2+ years of driving process improvements experience

- Master\'s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Key skills:

- End to end program management with planning experience.

- Building roadmap; Execution

- Experience in delivery of projects.

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