This position is responsible for releasing vessels and tracking container movements in our systems, follow-up / interacting with terminals and OCL's to get the requirement missing information's. Would require good written communication, stake holder management, and result oriented.
Require flexibility to rotational shifts, especially ready for night shift.
About Maersk
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What we Offer
This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with stakeholders and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
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Essential Duties/Responsibilities
• Updating all vessel operation moves in our systems
• Communicates daily with OCL's, terminals, Depots, and internal teams to release a vessel and resolving issues.
• Coordinate and problem solve issues with regards to vendor payment queries.
• Meets all vessel release deadline requirements eliminating any service failures.
• Handle all customer queries with empathy and understanding the customer needs and driving towards positive NPS through case management
+ Records and audits all documents for releasing a vessel
• Update relevant systems to track container movement
• Develops and maintains a positive working rapport with customers, Terminal Operators, and OCL
• Cross learning capability and supporting team as in when required and supporting in being an engaged team
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
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