Responsibilities . Should have good knowledge and working experience in Quoting Process, preferably in IT Support industry. . Knowledge on concepts like Pricing, Discounts, Gross Margin, Purchase Order . Good understanding on who is a Vendor, Seller, Buyer, Customer etc. . Interact with the sales team through chat or calls through Microsoft Teams/WebEx . Provide email support (inbound/Outbound emails) . Interact effectively with upstream and downstream teams Technical and Professional Requirements: Good understanding on Quotations Management process.(Quote to Order). . Clear written & oral communication skills with internal customers. . Experience in working on ERP systems i.e. SAP & Web based tools . Works well with cross functional teams . Good knowledge on KPI\'s and SLA\'s . Acumen for quality at work. . Very Good knowledge on MS Excel . Must have hands-on experience in working on Quotations process Preferred Skills: S&F- SUPPLY CHAIN PLANNING ( Vendor Management) INVENTORY PLANNING INSIDE SALES MDM,S&F- ORDER MANAGEMENT & SALES PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING) LOGISTICS (SHIPMENT PLANNING - INBOND - OUTBOND LOGISTICS - GOOD RECEIPT - EXPORT DOCUMENTATION
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