Provide Support, training /consulting to customers and regional teams on 3D Design tools .
Follow the process of updating CRM system and building knowledge base.
Based on need work in a team to execute small to medium term services projects involving Customization of Hexagon PPM design tools.
Engage with development/ product management teams to advocate for customer requirements
Certify the fixes in product before releasing to customer.
Educational Qualifications:
Any domain experience with below criteria
Qualification: B. Tech(Mechanical stream ? Min 70%) Year of Graduation: B.Tech 2017 / 2018 (Min. 70 % throughout academics) & M.Tech 2019 (Min. 70 % throughout academics)
Overview:
We are looking for a Support Analyst with 1-2 years of experience in Plant Design Industry and usage/ implementation CAD design tools. Support analyst will provide Smart3D product support.
Skills Required :
Excellent communication skills (both oral and written in English) is required
Strong interpersonal skills.
Good hands on experience in SP3D, Reference Data creation in SP3D, Outputs customization in SP3D
Understanding of Design workflows in Plant/ Offshore industry
Prior experience of supporting, implementing or certifying computer aided plant design or engineering software is strongly preferred
Skills Required:
Excellent communication skills (both oral and written in English) is required
Strong interpersonal skills.
Good hands on experience in SP3D, Reference Data creation in SP3D, Outputs customization in SP3D
Understanding of Design workflows in Plant/ Offshore industry
Prior experience of supporting, implementing or certifying computer aided plant design or engineering software is strongly preferred
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