Job Description

:We are seeking for a BSS Technical Lead to direct and coordinate all technical interfacing and additional support-related operations for our customers in EMEA. This engineer will have the complete understanding of Oracles solutions in BSS stack, to support the customer as the Technical Point of Contact and guide and mentor the Managed Service team.Experience Level:

• Minimum 10+ years of experience on Oracle BRM.
• Experience in all technical aspects on BRM product implementation and customization with specific focus on Price plan, Pipeline rating, Discounting and various framework.
• Experience in upgrade within different BRM version

Mandatory Skills:

• Good understanding of BSS/OSS Domain, business trends and needs for communications service provider in the Billing Domain
• Good understanding of GIT as a Repository management and JENKINS as an automated deployment tools.
• GIT Repository management code/configuration/document i.e. repository management using GIT.
• JENKINS Creating automated deployment files as per the defined standard formats.
• Expert level Knowledge on the below:

• Account structure and hierarchy with Customer lifecycle management.
• Provisioning Services
• Loading Rated Events (UEL)
• Configuring and Running Billing
• Designing and Generating Invoices
• Managing Accounts Receivable
• Configuring and Collecting Payments
• Collections Manager [Ready to learn Collections wrt new tool/platform]
• Integrating BRM with Middleware (AIA/OSB) through both JCA and WSM (Web Service Manager).
• OPCODE customization and customization of various facility modules.
• Well versed in writing Multi-Threaded Applications (MTA).
• Development, support, maintenance, and implementation of a complex project module.
• Well versed in using BRM tools like Pricing Centre; Customer Centre; Payment Tool; Collection Configuration Centre.
• Expert level knowledge on Installation; administering BRM application and database.

Career Level - IC3Responsibilities:

• Technical lead for the project or projects assigned.
• Act as Point and Main Escalation Contact for the customer technical issues and questions.
• Manage and actively help in every support-related request or concern raised by the customer.
• Develop and improve Service Delivery activities, processes, and best practices that guarantee customer satisfaction related to our support.
• Lead and mentor MS team assigned to his/her projects.
• Supervise and monitor general performance and infrastructure operation.

About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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