Senior Platform Support Analyst

Year    Bangalore, Karnataka, India

Job Description


SAP Basis Support:Key responsibilities:

  • SAP Basis Support and Upgrade experience with HANA DB
  • Delivers local and Global application services to the business within agreed SLAs
  • Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems
  • Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications
  • Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards
  • Manages the delivery of all support services for defined applications and platforms ensuring high levels of performance and availability that meet agreed SLAs
  • Proactively monitors the platform and creates proposals to ensure application performance is maintained
  • Ensures application documentation is maintained and stored in central repository
  • Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production)
  • Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS)/Active Control to ensure all configuration and development objects are promoted properly
  • Install and configure all required SAP database servers and application servers
  • Configure and manage the SAP printing for all SAP instances
  • Maintain SAP performance by planning and executing SAP tuning strategies
  • Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.)
  • Administer the SAP database both HANA and SQL Server (plan and perform database upgrades, apply database maintenance, design and maintain physical database layout, perform database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, manage database storage, database problem determination and resolution, etc.)
  • Perform SAP client administration (create client, copy client, delete client, export/import client) as required
  • Participate in the planning and implementation of SAP system upgrades
  • Apply and migrate SAP maintenance (hot packages and kernel upgrades) through all systems using a structured methodology
  • Develop and maintain system documentation for all SAP instances and interfaces
Experience & Skills -
  • Candidate should have a minimum of 4 to 6 years of experience in SAP Basis
  • Storing knowledge and experience on SAP Basis, SAP HANA, SAP RISE, Cloud applications
  • Good communication skills
Location: BangaloreBrand: BcoeTime Type: Full timeContract Type: Permanent

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Job Detail

  • Job Id
    JD3538975
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year