Job Description

:About this opportunity:Role involves end-to-end 2nd Level technical support for the issues arising in Managed Services Customersxe2x80x99 cellular network also require extended support to the Front Office in fault management issues and responsible for the next level of restoration!What you will do:

• Overall System Administration of Ericsson OSS-RC/ENM and multivendor EMS/NMS. Ericsson ENM/OSS exposure & hands-on experience is a must.
• Integration of Radio & Core Network Nodes with OSS.
• End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager.
• Integration of Radio & Core Network Nodes with OSS. Perform release upgrades on live OSS Servers and roll-out. Trouble Ticket /Change Request handling as per SLA/WLA.
• Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults. To handle emergencies and on-call support (24X7).
• Solution Management for Customized Business Object xe2x80x93 Templates / Reports. Co-ordination with GSDC/PDU/PLM. Coordination with external suppliers for 3PP Hardware Support.

The skills you bring:

• Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent.
• Experience level 6+ years in Ericsson Network Manager (ENM) in OSS domain.
• Hands on work experience on ENM product must require.
• Having good knowledge of Linux/Solaris
• Should be familiar with cloud environment

What happens once you apply?to find all you need to know about what our typical hiring process looks like.Notice of Job Opportunity xe2x80x93We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .If you need assistance or to request an accommodation due to a disability, please contact Ericsson atDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: India (IN) || NoidaJob details: MS Core and Cloud SpecialistJob Stage: Job Stage 5

Ericsson