Job Description

Job Requisition ID #

24WD74702

Position Overview

This Engineering/Support role will help keep the Applications behind Autodesk\'s Learning Management Systems (LMS) and programs up to date by designing, configuring, and troubleshooting user and system issues, and create/maintain data dashboards/reporting needs. You will report to manager and its a hybrid model of work.

We hope you bring these qualities and soft skills with you:

Passion for Learning and continuous improvement

Adaptable who can quickly grasp new concepts

Strong Communication Skills

Problem-Solving Aptitude

Team Player

Responsibilities

Work with business stakeholders to understand LMS requirements

Support LMS administrators, End-users and Partners for Saba/Absorb LMS

Provide support for the Saba/Absorb systems and manage issues submitted

Provide ongoing support on the use of Saba/Absorb systems and tools

Support the tracking and reporting of standard metrics

Experience supporting multiple phases of the course development lifecycle including: needs analysis, requirements gathering, solution design, course deployment and testing

Perform quality assurance checks on training courses that have been developed

Establish relationships across cross-functional groups

Assist LMS administrators with configuration

Experience supporting users and partners on a "Learning Experience Platforms (LXP)" e.g. Degreed.com

Experience supporting LMS Application integrations with multiple Platforms such Salesforce, Workday, Zoom Meeting and Degreed.com

Knowledge in ITIL Process

Minimum Qualifications

Demonstrated experience with eLearning software and learning technologies

5 to 8 years experience administrating, configuring, and troubleshooting learning management systems such as Saba, Abosrb or other LMS Platform

Ability to manage small project plans

Balance of business process knowledge and technical system knowledge with us

Experience that demonstrates knowledge, understanding, application of administrative support skills, methods, and procedures

And ability to deal diplomatically with professional/business contacts and work with all levels

Effective written and oral communication skills

Effective planning, time management, problem solving and organizational skills

Explain instructions and procedures and to present findings and conclusions

Any graduation degree in Engineering

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software \xe2\x80\x93 from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk \xe2\x80\x93 our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you\xe2\x80\x99re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk\xe2\x80\x99s competitive compensation package. Offers are based on the candidate\xe2\x80\x99s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:

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