Job Description

Company DescriptionWhen you\'re one of us, you get to run with the best. For decades, we\'ve been helping marketers from the world\'s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon\'s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified\xe2\x84\xa2. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit or our page.CJ AffiliateEmpowered with the world\'s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one\'s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.Why we are looking for youYou\'re curious, like to investigate and learn, collaborate with teammates, and have exceptional attention to detail. You\'re want to be part of a company that\'s a great place to work with a positive culture, career development opportunities, and competitive compensation and benefits. If that sounds like you, this could be a great fit!What you will enjoy in this roleWith over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting-edge solutions, strategies, and support that drive meaningful results.As a Network Quality Specialist you would work independently with general guidance from leadership, and be responsible for enforcing CJ\'s quality standards as defined in the CJ Publisher Service Agreement and other related documents. A Network Quality Specialist is proficient in various publisher models, and fraud tactics.This role is expected to display a methodical approach to investigation, has excellent analytical, organizational and follow-through skills, and shows strong judgment in their decisions regarding policy enforcement.What you will do:

• Use reports, tools, and third-party technology to proactively identify publisher compliance issues
• Address assigned and self-generated tickets using templated responses to notify publishers of information needed, or of action taken.
• Perform new hire NQ training in India
• Provide support to publisher development team by training and educating new publishers/ sub-affiliate networks
• Participate in the monthly publisher payout process.
• Own and produces regular audits of software publishers
• Display a methodical approach when investigating issues
• Consistently looks for ways to improve
• Act as the go-to person for Client Development team for questions related to publisher compliance
• This role may require review websites with objectionable content to be removed from the network as defined by the CJ Publisher Service Agreement (cj.com/psa)

Qualifications

• Overall 5-6 years of relevant professional experience
• Bachelor\'s degree
• Self-driven and laser-focused individual who takes the initiative to solve problems
• Thorough and detail-oriented with excellent time-management and follow-through skills
• Ability to communicate effectively
• Critical thinking skills with the ability to understand the policy
• Being decisive with excellent judgment as it relates to policy enforcement
• Web development experience or familiarity with HTML & CSS is a plus
• Strong problem solving and analytical skills

Additional InformationEpsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.Publicis Groupe Commitment to Diversity & Equity Policy:Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership\'s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency\'s leadership be champions of both diversity and inclusion.
• Our Core values \xe2\x80\x9c VIVA LA DIFFERENC\'E is based on the very aspect of celebrating differences
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment: * We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.

• When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
• We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.

Publicis Groupe