Job Description

Position Summary

The role will be responsible for the ongoing support and reliability of the LSEG ecosystem (Platforms, Networks, Applications, Services, and Websites). The focus of this role is to provide 2nd / 3rd / 4th line support to the Operations and Project Delivery (Implementation) functions, ensuring operational stability and ongoing robustness of the LSEG global network. Key responsibilities are creating and maintaining software automation that provides the reliability and availability of digital platforms and their software delivery pipelines.

Role Responsibilities

• Supports the technology lifecycle through the design, build and maintenance of systems
• Administer LSEG network services, ensuring applications and services perform against baselined levels
• Monitors network services, focusing on availability, while identifying improvement opportunities
• Manages service providers (telcos), third parties and partners as required
• Makes technical design and amendment decisions and independently manages workloads
• Creates, reviews and maintains documentation, complaint with LSEG (industry) standards
• Defines lifecycle management strategies for hardware and software, including capacity considerations
• Supports the deployment of emerging engineering patterns across development teams
• Translates business requirements into technical (network) requirements, through analysis of data
• Contributes to multiple projects in parallel providing regular updates to multiple stakeholders
• Gathers and validates technical requirements, with emphasis on performance, resilience and operability
• Contributes to design work in the infrastructure and network domain, creating innovative solutions

Required Skills & Experience

• Significant experience troubleshooting network issues, end-to-end.
• Significant experience of routing and switching protocols (CCIE preferred)
• Significant experience in network operations, project delivery and engineering
• Significant experience with network technologies, including Cisco, Juniper, Arista, Fortinet & F5 \xe2\x80\x93 at least 2 of these
• Excellent L2 & L3 network skills, including HSRP, NAT, MPLS, VPN, GRE, BGP and OSPF
• Excellent multicast skills, including IGMP, RP and PIM
• Excellent knowledge of firewall technologies, including next generation features/functions
• Excellent knowledge of load balancing technologies, including application delivery control
• Excellent knowledge of network packed capture tooling and ability to analyse
• Excellent knowledge of datacenter networking including Software Defined Networking, Cisco ACI, VxLAN
• Good scripting and automation experience (Python, Ansible, Terraform, GIT, GitLab, Rundeck, etc)
• Good appreciation of Service Management processes, ideally ITIL knowledgeable, service focused
• Outstanding communication skills, both spoken (verbal) and written English language abilities

Required Skills & Experience

• Previous experience working in/with Architecture / Engineering teams
• Previous experience working in/with InfoSec / Cyber teams
• Previous experience working with Audit / Risk teams
• Experience in Cloud, specifically cloud networking best practices
• Proven exposure to financial sector, including low latency (trading) environments

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose \xe2\x80\x93 driving financial stability, empowering economies and enabling customers to create sustainable growth \xe2\x80\x93 in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\xe2\x80\x99s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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