Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and \xe2\x80\x93 through their work \xe2\x80\x93 can make an impact on our industry. We\xe2\x80\x99re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Function as the primary liaison in the CoE and lead for the assigned programs. Collaborate with a designated internal team/Client based in another country (customer market) to support Venue Sourcing per customers\xe2\x80\x99 request. Negotiate critical program components based on knowledge of client requirements from initial request through contract completion and turnover; this includes recommending supplier and destination options and solutions. Proactively negotiate venue rates and contracts and create reasonable preliminary budgets. Communicate with the internal Sourcing Manager/ Meeting Planner teams, business partners, or meeting owners and suppliers on a timely and regular basis. Follow standard operating procedures for all sourcing activities. Negotiate and contract between 200 - 400 programs worldwide on an annual basis, however, the scope of this position is dependent upon assigned accounts/programs and may vary from client to client. Perform other admin duties as required.

What You\xe2\x80\x99ll do on a Typical Day :-

Process Management

• Review meeting request and conducts meeting qualification call with client
• Develop and implement program and profit/negotiation strategy to achieve best price and/or enhancement consideration with suppliers, supporting the specific needs of the client
• Utilize knowledge of domestic and international destinations to recommend appropriate sites. Maintain knowledge of new destination options, value-priced destination options and promotional offerings
• Gather all the information necessary to properly source and place an event on behalf of a client, including standard availability grids from designated technology tool
• Initiate RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers
• Qualify proposals to determine if appropriate and competitive
• Negotiate and confirm critical program components with supplier(s) and team, utilizing basic terms and conditions, and/or modifying pre-existing master policies to meet individual client requirements
• Meet client deadline providing availability grid based on client standards, and review with client and team
• Track supplier option dates and follows-up with team members and suppliers of program status
• Review all supplier contracts prior to finalization, ensure both program specific and generic terms and conditions are accurate and legally protective of both American Express M&E and the client, including attrition dates, cancellation policies, etc. Use appropriate authorization and addendum form to ensure consistency and accuracy
• Conduct final negotiations with selected suppliers for best possible pricing and concessions to meet savings and spend expectations

Financial and Reporting Responsibilities

• Advise Meeting Management Team and customer of initial deposit requirement, and secures payment
• Responsible for accurate program forecasting and updating business management systems with accurate financial and estimated budget and cost savings information as needed
• Maintain tracking information of all tentative, sold, and canceled programs in business program management system
• Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures
• Work on special projects as assigned by the Director or Operations Manager
• Keep abreast of industry standards and trends related to responsibilities

What We\xe2\x80\x99re looking for :-

• Minimum of 6 years of experience in event or meeting management, at least 4 of which are in venue sourcing, required
• Advanced oral and written presentation skills in English language required
• Strong experiences in hotel buying required
• Proven negotiation skills
• Knowledge of international sourcing and destinations required. Knowledge of meeting management and F&B planning for attendees desired
• Knowledge of travel supplier operations, overall capabilities/range of services
• Program management system experience preferred. Understanding of and ability to effect win/win solutions
• Operations experience in hospitality industry or equivalent a plus
• Prior successful experience in developing and maintaining key client and supplier relationships
• Prior experience in effectively handling multiple projects/demands
• Strong knowledge of program/event management and budget maintenance
• Proven aptitude for technology and/or software solutions and analytical skills required
• Preferred Additional: Experience in using meeting industry technology (like Cvent) a plus
• Ability to work remotely, in shifts and support Europe time zone and APAC time zones (for India) is required

Location India - Virtual Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult .

What if I don\xe2\x80\x99t meet every requirement? If you\xe2\x80\x99re passionate about our mission and believe you\xe2\x80\x99d be a phenomenal addition to our team, don\xe2\x80\x99t worry about \xe2\x80\x9cchecking every box;" please apply anyway. You may be exactly the person we\xe2\x80\x99re looking for!

American Express