Job Description

About _VOIS_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.About _VOIS IndiaIn 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Role and Responsibilities

• Help users and business owners to formulate ideas, consult and propose feasible alternatives to required ideas and solutions.
• Define / customize the process to meet the business needs.
• Optimise the existing process to achieve the efficient results.
• Assist business owners in translating their needs into clear, consistent and correct functional and non-functional requirements in Work Requests and Projects.
• Assist product owners in definition of user stories in agile projects.
• Drive technology assessments of business ideas and delivery of consolidated feedback (outline proposed solution, complexity, cost estimate, dependencies, timelines, limitations, ).
• Elicit business requirements gathering, clarification and revision of requirements vs solutions.
• Managing and resolving conflicts in scope.
• Act as a Single Point of Contact for internal teams to clarify requirements and validate feasibility (solution proposals, compliance matrix), help with target design solution, delivery, and acceptance.
• Explain technical possibilities, limitations, decisions and approaches to tech solutions.
• Support Business departments, project team members during whole Work Request or Project lifecycle, resolve scope issues in running activities
• As a software developer / programmer, you will have the ability to create and maintain your own IT test & development environment.
• You will work with the latest supported and available IT-tools and can expect support from many contributing technical teams.
• You will develop, upgrade, patch, maintain OSS-tools which are used to support Vodafone\xc2\xb4s network operations teams.
• You will document the work you have done, follow ITIL processes, create test cases, drive user acceptance testing, hand over to operations.

Core competencies, knowledge, and experience [max 5]:

• Good hands-on experience on network inventory systems and solution designing skills.
• Database experience in SQL, Oracle, MySQL etc.
• Programming/scripting experience in Python, Perl, Shell, Java / Java script.
• Log analysis & troubleshooting knowledge,
• System integration experience on EMS/NMS and any OSS inventory systems.
• Sound knowledge of telecom ( IP, SDN, NFV)
• To be aware about Network management technologies (OSS(EMS/NMS), TMF Open API, Netconf, Confd, Yang, RESTCONF, JSON , YAML).
• Knowledge of CI/CD and microservices based architecture, ideally hands on.
• Well versed with Agile methodology & DevOps tools.
• Understanding of wireless communications systems (GSM/LTE/NR),SON and Network automation concepts.

_VOIS Equal Opportunity Employer CommitmentIndia:_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees\' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we\'ll be in touch!Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone