Senior Manager, Software Engineering \xe2\x80\x93 Pune, India Does playing a critical role in improving engineering quality sound exciting to you? How about working for a global fintech company on global transformation projects? Join Western Union as Senior Manager \xe2\x80\x93 Shared Services Lead, Quality Engineering Tech. Western Union powers your pursuit. As a Senior Manager, Shared Services Lead, Quality Engineering Tech, you will drive our testing initiatives and ensure the delivery of high-quality software products. The ideal candidate will possess exceptional leadership skills and a proven track record in managing testing teams, functional and non-functional automation, testing environments, test data and related processes. You would be performing below responsibilities - Role Responsibilities

• Develop and implement testing strategies aligned with organizational goals. Define quality assurance objectives and key results to drive team performance. Collaborate with stakeholders to prioritize testing efforts and ensure product quality.
• Lead, mentor, and inspire a team of testing professionals to achieve excellence. Provide guidance, support, and feedback to team members to foster growth and development. Promote a culture of collaboration, innovation, and continuous improvement within the team.
• Allocate resources effectively to meet project deadlines and deliverables. Identify skill gaps within the team and implement strategies for skills development. Ensure that the team is adequately resourced and equipped to perform testing activities efficiently.
• Identify opportunities for process optimization and efficiency gains in the testing process. Implement best practices, standards, and methodologies to enhance quality assurance practices. Continuously evaluate and improve testing workflows to streamline operations and improve productivity.
• Act as a liaison between the quality assurance team and key stakeholders. Communicate testing progress, issues, and risks to project sponsors and senior management. Collaborate with cross-functional teams to ensure alignment on quality goals and expectations.
• Foster a culture of leadership development within the quality assurance team. Identify high-potential team members and provide opportunities for growth and advancement. Invest in training and development programs to enhance leadership skills and capabilities within the team.

Role Requirements

• 15 years of Quality Engineering experience with more than 10 years\xe2\x80\x99 experience in banking domain.
• Technical expertise involving Java, Cucumber, TestNG, Selenium, Performance Testing, Jira, Python, mobile testing, SQL, Unix scripting, DevSecOps, CICD tools like Teamcity, Jenkins. Experience in various testing automation frameworks. Mentor team members on technical best practices and tools usage. Stay updated on emerging technologies and trends in testing to enhance technical proficiency.
• Should be able to set up framework for non-production environments usage, involving tracking of allocation of environments and connectivity between systems. Ensure set up and maintenance of test environments to simulate production set up. Coordinate with teams to ensure the high availability of necessary resources for testing. Troubleshoot and resolve environment-related issues to minimize testing disruptions.
• Must have solid experience on Test Management, Test Data Management, Service Virtualization Frameworks Management and Development.
• Thorough knowledge of methodologies of quality assurance and standards
• Critical thinker and problem-solving skills
• Great interpersonal and communication skills
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

We make financial services accessible to humans everywhere. Join us for what\xe2\x80\x99s next. Western Union is positioned to become the world\xe2\x80\x99s most accessible financial services company \xe2\x80\x94transforming lives and communities. We\xe2\x80\x99re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You\xe2\x80\x99ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you\xe2\x80\x99re ready to help drive the future of financial services, it\xe2\x80\x99s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 05-30-2024 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.