Job Description

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Senior Manager, Software Engineering

An established people leader who will leads a larger team of engineers (~6-10 people) or smaller teams of the approximately similar size. Delivers work for defined domains and expands scope and feature set for those areas. Collaborates with management and product to balance the needs of team wellbeing, features, and system maintenance and operation. WLT Engineering Team is part of Private Label Solutions in Expedia. We build and support operations of partner implementations within Expedia. We focus on enabling multi-lines of business, building new features for our Expedia partners. Our teams work across the Expedia platform and is heavily engaged with multiple teams across the organisation. What you'll do :• Manage team of vendor resources owning roadmap commitments, feature discovery and development, and maintenance for strategic partners
• Determine quarterly commitments based on available capacity and accountable for team(s) delivery.
• Deliver solutions aligned with organizational architecture, excellence and operational principles.
• Ensure secure, reliable operation of deployed solutions within relevant practices and guidelines.
• Builds high-performant teams by setting goals, feedback, coaching, mentoring, performance-review
• Anticipates and recognizes bottlenecks in work processes between teams and makes suggestions for ongoing improvement.
• Owns incidents communication and leads bridge incident recovering.
• Facilitate and coordinate PIRs owning PIAs to be resolved within SLAs.
• Ensure healthy bug list, internal and partner resolved within SLAs.
• Owns troubleshooting with partner teams.
• Owns tech coordination and solutions that cuts across multiple teams.
• Owns technology communication internal or with partner as needed
• Leads implementation teams and ensures the successful execution of new ideas or approaches.
• Coordinates with team to define the measures of success for process improvements.
• Develops product phase-out planning in line with the product roadmap.
• Determines different phase milestones and priorities in collaboration with product management peers.
• Extends outside of direct organization and collaborate with peers across a senior level organization.
• Partners with the business to have a clear understanding of how the technology stack is tied to business outcomes and our bottom line.
• Tests and maintains software applications and related programs and procedures by using a variety of software development tools following design requirements of customer.
• Acts as a spokesperson for software design best practices.
• Researches and recommends frameworks and architectural/code design patterns.
• Identifies areas of improvements within the code and suggests solutions.
• Advocates for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability).
• Has broad knowledge of the entire product, and can help with any component, or type of issues.
• Is versed/has up-to-date knowledge in EG's languages, frameworks, cloud services, toolkits, methodologies.
• Gains insight into how customers utilize technology for their competitive advantage and applies this knowledge to suggest areas for improvement.
• Conveys the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner.
• Contributes to product development by identifying industry change, listening to customer needs, capturing feedback and communicating that feedback to the business.
• Remains informed on industry trends. Examines inefficiencies in the existing stack operation and encourages engineers to improve them.
• Bridges the gap in discussions between technology and non-technology personnel. Reports on team status faithfully and listens for suggestions to improve lagging project work.
• Reviews the skill and expertise requirements to accomplish team goals and identifies staffing and talent resources to fill project roles.
• Develops action plans for optimal resource utilization and manages resource usage among team.
• Encourages others to assess the potential impact of resource decisions related to efficiency and cost reduction.
• Ensures optimal Full Time Employee to contingent worker ratios are maintained on team.
• Guides Individual Contributors and Managers in the development of team and individual goals, providing regular and specific feedback, and assessing individual and team performance.
• Encourages and supports education and professional development of Individual Contributors and Managers.
• Mentors Individual Contributors by providing advice and recommendations based on own experience.
• Shares domain and Industry knowledge between cross-functional teams.
• Evaluates the full complement of team talent, identifies gaps, and implements action plans to fill gaps and drive achievement of goals.

Who you are: • 8+ years for Bachelor's
• 6+ years for Master's
• People Management Skills
• Manages at least 3 individual contributors.
• Executes capacity planning/allocation of +10 team size.
• Manages individuals in different locations.
• Functional/ Technical Skills
• Is strong in multiple technologies or languages.
• Justifies technology choices to technical and non technical observers.
• Responsible for multiple technical domains.
• Makes well defined technology choices.
• Mentors team members.
• Works with multiple teams.
• Rewards and recognizes multiple teams.
• Mentors individual contributors as well as managers on team
• Defines teams goals and how they fit a business need across multiple teams working together.
• Delivers solutions to business problems spanning teams.
• Delivers and influences product roadmap, working in collaboration with product team.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group(TM) Media Solutions, Expedia Local Expert, CarRentals.com(TM), and Expedia Cruises(TM).


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