Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people xe2x80x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Senior Manager xe2x80x93 Pricing & Promotions / Supply Chain!
In this role you are the primary delivery lead and expected to have a deep Order to Cash, Trade Promotion, Pricing, and Supply Chain management domain knowledge and will be an individual contributor assisting on consulting projects as a subject matter expert. You are experienced in managing large sized teams, supervising, mentoring, and providing leadership development to managers and analysts. You demonstrate ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to assist the team to perform efficient and accurate post audits of closed and written off deductions, identifying opportunities for recovery of invalid deductions, which will contribute to the organizations revenue growth. You will be responsible for overseeing your team's daily activities and providing guidance to ensure efficient and accurate deduction resolution. You have excellent presentation abilities to demonstrate the team's performance, enhancing client relationships, and delivering valuable insights.Responsibilities

• Manage the team's daily activities to identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
• Provide guidance to the team to leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize, and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
• Continually develop and train the team to establish a bench of knowledgeable resources for effective and efficient results.
• Perform random Quality checks of Bill backs done by team.
• Works closely with the team on a consistent pipeline of opportunities.
• Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights.
• Constantly communicate with clients and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.
• Effectively construct and tell a compelling and clear story around the value proposition.
• Engage supervisor and client as required to resolve complex issues.
• Special projects as needed, providing support, and collaborating with the senior management team.
• Support the senior leadership team on client presentations and provide input on how to expand our scope.
• Contribute to consulting projects as a subject matter expert, when required.

Pricing & Promotions:

• Knowledgeable on the Price Change and Trade Promotions process to assist the team with validating deductions within timeline. Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct.

Supply Chain:

• Knowledgeable on Order Management, Logistics, and other non-trade deductions process to assist the team with validating deductions within timeline. Work with the team to be able to identify invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and carriers.

Minimum Qualifications

• B Tech/ M Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.
• Relevant years of experience in Order to Cash and AR domain.
• Strong analytical skills and ability to work with complex data.
• Excellent attention to detail and problem-solving abilities.

Required Skills:

• Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team.
• Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.
• Excellent communication skills with ability to express ideas and recommendations clearly and succinctly.
• Proficient in Microsoft Office - Excel, PowerPoint, and Word.
• Strong communication skills with ability to express ideas and recommendations clearly and succinctly.
• Ability to multi-task and prioritize items with specific time constraints.
• Ability to adapt to business' changing needs.
• Client focused mindset with proven ability to respond quickly to internal and external client requests.
• Excellent team leadership and client management skills.

Pricing & Promotions:

• In depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Supply Chain:

• In-depth knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Desirable Skills:

• Proficient in ERP systems (SAP)
• Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage.
• Certification in Project Management (PMP) or Supply Chain Management or Order to Cash will be an added advantage.

Leadership Competencies:

• Demonstrate learning agility, make decisions quickly and with highest level of integrity.
• Challenge the status quo and bring continuous improvement to our existing offerings to the client.
• Lead with a digital mindset and deliver outcomes that transforms Business and shape the future.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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