Job Description

The Role Responsibilities

Job Role

This role within the P2P Optimisation and Governance team provides Process, Transition and Risk governance; headcount and cost management and adherence to GFS wide admin and governance requirements. The role will drive greater transparency and control over hiring process, SLA and billing governance as well as continue to optimise processes that support the wider P2P Organisation.

Headcount and Cost Management

• Drive a robust headcount forecast and cost management and provide critical decision making support to P2P Leadership.
• Cost Performance management, ongoing traction against budget and ensuring the function delivers on cost targets.
• Lead and drive an open and transparent hiring process for hiring managers. Continuously challenge and optimise the overall recruitment process.
• Enable greater transparency on open roles and career opportunities for our team members.
• Work closely with TA and Central team for end to end management of job requisition and related approvals. Act as the central gate keeper for all open roles within JR.
• Own the P2P approved positions, including role upgrades, cancellations and related cost impact of management decisions.
• Ensuring our SLA vs Billing vs Approved headcounts are managed effectively and in adherence to compliance requirements.

Risk and Governance

• Robust transition governance and working with the wider transition team to continuously optimise the process.
• Own the Risk assessment and governance framework for the function; Identify potential risks and establish controls for critical processes.
• Drive the Enterprise risk governance framework for P2P and periodic Risk and Control self-assessments for the function.
• Operationalise and continually enhance Metrics for the function that help us deliver the right outcomes and build best in class processes.
• Ensure compliance to Risk and Governance related aspects including SLA, modification notes, billing inputs, growth approvals, JSR, Internal Reviews.
• Drive transparency of HC and Inventory across different spaces, namely, HC, Billing, Inventory, SLA, etc.
• Lead the GFS wide governance and administrative requirements for the function.

Others

• Contributing to the effectiveness of the team by utilizing interpersonal skills to work with various finance and other cross functional members.
• Leverage process / domain expertise to identify opportunities for quality and process design improvement.
• Adhoc support on the reviews, analysis, presentations, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• P2P GPO; P2P Leadership Team, GFS Head, GFS Finance

Our Ideal Candidate

• Finance professional with good understanding of cost and headcount management.
• Good Understanding in Risk and Governance to perform the role would be an advantage
• Significant experience of working with senior management team and of interfacing with and influencing senior stakeholders.
• Domain skills on Planning / Budgeting and forecasting preferred
• High standard of written English, with the ability to review, summarise and communicate materials accurately and succinctly.
• Attention to details, able to work under pressure and meet tight deadlines while delivering quality output to senior management
• Handles ambiguity and possess the ability to conceptualise and articulate frameworks.
• Appreciation for data visualisation and design best practices.
• Excellent Ms PowerPoint and Ms Excel skills.

Role Specific Technical Competencies

• Effective, confident and persuasive Communicator - Verbally, written and with powerpoint
• Ability to work in a matrix environment and to be able to respond positively
• Strong Analytical and Strategic mindset coupled with a thorough understanding of Planning processes in Banking Industry
• Ability to effectively connect and communicate with all levels of the organisation (from senior Finance leadership to process practitioners and to adapt communication style appropriately)
• A mindset of change and continuous Process Optimisation
• Ability to quickly understand and connect with Operations team to drive the design and build structured processes
• Able to quickly establish credibility when representing the Group, presenting a positive, persuasive, and professional presence and have an excellent communication, analytical and decision-making skills
• Ability to culturally orient in diverse and international team environment and lead and inspire multi-disciplinary teams

\xc2\xadAbout Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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