Job Description

Senior Manager (Operational Effectiveness - ERM )

Role Responsibilities:

- The role holder will be a part of a new Risk Governance hub in Bangalore India, focussing on support for Operational Effectiveness.

- The candidate will support the Operational Effectiveness team to ensure operational risk and regulatory compliance for all processes owned by ERM team as well as support the annual attestation process for the Prudential compliance framework for all lines owned by Global Head of ERM.

- The role holder will work in close alignment with a dedicated onshore manager that covers content driven topics and senior stakeholder management.

- Sound Knowledge on Control Testing
- Support the risk assessment processes required by the ORTF for ERM owned processes,

- Managing and Reporting of monthly CSTs/ KCIs to the Operational Effectiveness Team in Singapore or other stakeholders from time to time

- Managing and supporting with oversight over the EST processes, e.g., ICAAP, BOE, BES, etc. and report outcomes to stakeholders

- Support implementation of OR policy and procedure within the department and provide quality assurance on the design of the control measures and monitoring plans.

- Report operational errors losses

- Track actions undertaken to mitigate, reduce or contain the identified operational risks.

- Support work to implement process improvements, working with process owners within ERM.

- Support management and maintenance of the Enterprise Operational Risk Platform

- Support coordination of the line owner attestation for PCF compliance required by the Global Head of ERM

- Support any adhoc MI generation and reporting as required from time to time

- Provide support to continuously improve the operational efficiency and effectiveness of the Framework and Policy Management processes.

Key Stakeholders:

Internal:

- Operational Effectiveness team

- Members of ERM Management Team

- Risk Framework Owners, Policy Owners and Global Process Owners

- Country CRO, RFO, Governance teams

- Regional CRO and governance teams

- Internal Audit - Functions

- Group OR, Group COO and other business COOs

Other Responsibilities:

- Embed Here for good and Group\'s brand and values

Governance:

- Ensure that outcomes delivered, including necessary controls are fit for purpose and meet regulatory requirements

- Ensure the Bank\'s risk governance disciplines are adhered with.

Regulatory & Business Conduct:

- Display exemplary conduct and live by the Group\'s Values and Code of Conduct.

- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

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