Job Description

Job Summary . Senior Manager - Microfinance Job Purpose Drive End to End Recruitment and be a talent partner to business for allocated regions: . As a Talent partner, understand pain points and provide solutions that could be grounded in people or process issues. . Ensure the businesses have the right talent at right time to make an impact on the business and Microfinance projects Job Duties & Key Responsibilities . Duties and Responsibilities - Talent Acquisition Responsibilities (60%) : . Responsible for entire life cycle of Recruitment process including sourcing, screening, interviewing, offer discussion and on boarding process. . Prioritizes bulk hiring requirements and plans for volumes / phase hiring for effective execution of phase launches for Microfinance business. . Should have a strong understanding of Recruitment landscape in MFI / Rural business . Weekly reporting on MIS and dashboards on the status of open roles and current status. . Strong Experience of managing multiple stakeholders eg. COE, Operations, Product, Sales, Risk, RCU, Analytics, Business Compliance & HR. . Develop and manage strong consultative relationships with hiring managers and candidates. . Ability to track lead times and ensure that positions are offered well within the TAT. . Should have a very strong understanding of various channels of recruitment / Sourcing eg. employee referral programme, internet, print, resourcing partners and technology to enable the process and facilitate effective tracking of resumes . Managing external vendors / sourcing partners. . Engage and connect with business heads regularly o To provide updates, seek business inputs o To understand business requirements and identify key agenda items to be addressed with a monthly/ quarterly focus (such as attrition management, on-the ground engagement, any central initiatives to be driven etc.) . Work with business leaders to do Annual people capacity planning . Work with hiring managers and team members to ensure o Right Fit for Right job. o Pre onboarding and onboarding experience of lateral hires is gold standard . Develop and execute initiatives to address both business and HR priorities for the month/ quarter/year. Talent Partner (40%) . Manage key HR processes in terms of process adherence & timelines -IJP release, auto-promotion release, RNR & performance management. . Participate in the HR & Business meetings with Microfinance HR Head and other HR teams to discuss and report updates on MoM tracker. . Discuss challenges faced by the business and share updates on actionable\' s taken . Discuss/ exchange ideas and best practices on people challenges/ initiatives with other Talent partners Observe and be prepared to recognize and react to early warning signals . Present updates on initiatives and action points such as attrition, employee pulse, new joiner onboarding management, impact on business teams, transition plans etc. in monthly review with Lead HR . Take responsibility of doing retention calls to control attrition. . Prepare monthly HR dashboards & presentations for monthly HR & Business reviews. . Support business leaders during OTB visits / calls . Analyze attrition trends & work with business to develop strategies for attrition control. . Act as a single point of contact for internal stake holders for HR related queries. . Major Challenges - . Sourcing for geo-expansion location, time becomes a challenge. . New Role - Building credibility of the role itself both as HR Partner and Talent Acquisition specialist . Key Decisions / Dimensions - Following decisions are taken by the role: . Propose Salary fitment for approvals . Source mix - drive balance and optimize for cost . Vendor management - Propose vendors for empanelment, drive end - end relationship. . Retention conversations, propose solutions Required Qualifications and Experience . a) Qualifications . Post-graduation -MBA or Post Graduate Diploma in Human Resources b) Work Experience . 4-6 Years of experience in Talent Acquisition and HR Partnering role from Mircofinance, Banking, NBFC, Financial or Service industry. . Excellent Communication & Interpersonal Skills. Role involves working closing with Hiring Managers, Sourcing Partners. (Internal and External Stake Holders) . Excellent Negotiation Skills while dealing with Candidates across bands & should be able to influence senior stakeholders with data and insights. . High energy levels need to demonstrate positive drive and resilience towards challenges. . Should be able to work under pressure and convert Open Positions Stress into positive outcomes. . Ability to demonstrate high level of awareness in managing stake holder expectations and both stated and unstated needs. . Should be good with numbers and ability to create and maintain various reports using MS Office

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