Job Description

Position Summary with Job Responsibilities Position Description Format Position Name Sr. Manager - Organisation & Methods Position level L5 DEM position name Head ME DEM position level L3 FEM position name FEM position level Purpose of the position Responsible for Business process standardisation and imbibe the culture of process-oriented organisation. Design, develop, and release business processes in view of risk mitigation/optimisation, efficiency improvement, Adherence to statutory requirements, SOX requirements, DOA, Company policies, Company objectives Interface with senior management and IT Team during Policy development, Process change management, and digitalisation. Application of technological tools such as SAP, Workflow based online systems, digitalisation. Provide MIS to senior management for Other Fixed Cost management Dimensions of the position Direct Reportee - 3 Personal Profile Education MBA (Operation ) / BE / B tech with exposure to operations Skills 1.Business process concepts, designing and analysis 2.Understanding of Process / policy governance 3.Project Planning , execution, sustenance 4.Conflicts resolution 5.Analytical and logical thinking 6.Financial & Accounting concepts 7.Decision making skills. 8.Communication Skills , Business writing skills 9.People Management skills. Relevant Experience: 1.10-15 years 2.Knowledge of working in an engineering / automotive industry 3.Experience / knowledge / awareness of role & responsibilities and activities of various cross section of functions like Production, Finance, HR, Admin, QA, P&SC, and Corporate function etc. 4.Knowledge of ERP Business process management software, Modules of SAP, architecture, office automation. Education Work Experience Job Responsibility S.N. Job Responsibility 1Strategy Development Identify multifunctional processes in view of efficiency & effectiveness improvement, risk mitigation. Identify areas where potential risk is significant and initiate process audit cycle. Obtain inputs from Corporate functions, Internal Audits, SOX, Finance, HR, Design, Legal, Security , IT to understand the present process gaps and solutions Design & Develop processes to make process efficient on Operational perspective (User friendly processes, Resource optimisation, cycle time, and built in controls) and Business Perspective (Legal & Statutory compliances, Business objective, Risk mitigation, digitalisation) Establish short term & long term process guidelines to ensure healthy operation Maintain process library and establish mechanism to ensure availability of the process documents to all stake holders Conduct Process Audits across CV plants & Functions to ensure process adherence. Initiate periodic process revision/improvement cycle to make the process more effective & efficient. Establish a communication platform to all stakeholders to raise queries/suggestions pertaining to process improvement. Digitalisation of Processes : Role of catalyst between Senior Management, Operation and IT team. Convert Business needs into digital concepts and communicate the same to IT teams. Design & Develop web based online systems through Pfirst resources. Conduct various testing of IT projects to ensure proper implementation Ensure user awareness about digital projects through training and interactions 2Financial management Provide need base MIS and analysis of Other Fixed Cost to Senior Management. Assess the financial accounting and risk involved in the business processes and establish built in controls to manage the same 3Relationship development: Establish communication mechanism between key functions (Internal Audit, SOX, Finance, Legal, Indirect taxation, HR) to understand or assess various risks involved in the processes. Be a listening post for all users to raise their concerns, queries, ideas Ensure good relationships with all internal and external stakeholders to acquire timely professional support to meet the delivery targets. 4People Management Interactions with user agencies to understand the pain areas and concerns in their operational activities. Providing interim solution till standard process get released Conduct technical and workflow reviews to understand the performance and suggest appropriate plans for improvements. Tata Motors Leadership Competencies Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals Functional Competencies Tags

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