Job Description

As the Senior Human Resources Manager, he/she will play a pivotal role in managing the human capital of the organization. This position involves overseeing all aspects of HR functions, with a focus on talent acquisition, employee relations, performance management, and fostering a positive and inclusive workplace culture. The ideal candidate will have a strong background in HR practices, excellent communication skills, and the ability to align HR strategies with the company\'s business goals.

Key Responsibilities:

Talent Acquisition and Recruitment:

- Develop and implement effective recruitment and onboarding strategies.

- Collaborate with department heads to identify staffing needs and requirements.

- Conduct interviews, assess candidates, and make recommendations for hiring decisions.

- Manage the end-to-end recruitment process to attract and retain top talent.

Employee Relations:

- Foster a positive and inclusive work environment.

- Address employee concerns and grievances in a fair and timely manner.

- Provide guidance to managers on employee relations issues.

- Conduct investigations when necessary and recommend appropriate resolutions.

Cultural Alignment:

- Ensuring that the company\'s values align with the individuals hired.

- Need to play crucial role in shaping and nurturing a positive company culture.

- Focusing on alignment, communication, engagement, diversity, and other key aspects,

HR Policies and Compliance:

- Ensure compliance with local labour laws and regulations.

- Update and maintain company policies and procedures.

- Communicate changes in HR policies and ensure understanding across the organization.

- Conduct regular audits to ensure HR practices align with legal requirements.

Employee Benefits and Compensation:

- Manage employee benefits programs, including health insurance and retirement plans.

- Conduct market research to ensure the company\'s compensation packages remain competitive.

- Administer and communicate compensation policies and practices.

Training and Development:

- Identify training needs and coordinate training programs.

- Facilitate workshops on HR-related topics.

- Work with managers to develop career paths for employees.

HR Analytics and Reporting:

- Compile and analyze HR metrics to support data-driven decision-making.

- Generate regular reports on key HR performance indicators.

- Provide insights to leadership on trends and areas for improvement.

Employee Engagement:

- Develop and implement employee engagement initiatives.

- Organize team-building activities and events.

- Monitor and improve employee satisfaction and morale.

Performance Management:

- Implement and manage performance appraisal processes.

- Provide coaching and support to employees and managers on performance improvement.

- Work with leadership to identify training and development needs.

- Contribute to the development of performance improvement plans

Qualifications:

- Bachelor\'s degree in Human Resources, Business Administration, or a related field; Master\'s degree preferred.

- Proven experience as an HR manager in a digital marketing services or related industry.

- Strong knowledge of HR laws, regulations, and best practices.

- Excellent interpersonal and communication skills.

- Ability to build strong relationships with employees at all levels.

- Demonstrated ability to handle sensitive and confidential information with discretion.

- Strong organizational and time-management skills.

- Proficiency in HRIS (Human Resources Information System) and MS Office.

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