Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This role is part of the HR Optimized function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential.

This role will be responsible in developing, implementing, and managing HR risk management strategies and compliance programs, across all group and local business units, and building a world-class HR Risk & Compliance function.

The HR Risk & Compliance lead will be responsible for leading the practice in the following areas:

Review and develop HR Policies, to reflect changes in regulations, industry standards, and organizational needs.

Deliver enablement programs in partnership with COE and LBU: Build leading HR Risk and Compliance framework to deliver the Group Committee vision and guiding all LBU market teams to adopt leading risk management best practices and standards.

Implement Governance & Compliance Programs: Design and implement a regular look back analysis of HR processes, systems, and practices to identify potential vulnerabilities and areas for improvement, and to report out metrics to the Group Committee.

Roles & Responsibilities:

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  Review and develop relevant HR Policies and Procedures: Develop, review, and update HR policies, procedures, and guidelines to reflect changes in regulations, industry standards, and organizational needs, ensuring clarity, consistency, and effectiveness.
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  Conducting Training and Awareness sessions with Business Units and relevant stakeholders: Develop and deliver training and enablement programs to educate Business Units, HR and Management on compliance requirements, risk management best practices, and ethical standards.
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  Establish and Implement Governance & Compliance Programs: Design and implement a regular look back analysis of HR processes, systems, and practices to identify potential vulnerabilities and areas for improvement, and to report out metrics to the Group Committee.

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  Monitor and Audit HR Activities: Establish monitoring and audit mechanisms to track compliance with HR policies and procedures, investigate potential compliance breaches, and implement corrective actions as necessary.
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  Collaborate with Legal and Regulatory Affairs: Partner with the legal department and regulatory affairs team to address legal and regulatory issues related to HR operations and ensure alignment with organizational goals and objectives.
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  Serve as a Subject Matter Expert: Serve as the primary point of contact and subject matter expert on HR risk management and compliance matters, providing guidance and support to HR staff, management, and other stakeholders.
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  Create Quality Assurance framework: Create a lean six sigma driven quality assurance framework to provide quality assurance on all existing HR Operations, Payroll and Benefits administration processes across all shared sites.
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  Drive Continuous Improvement: Continuously monitor and evaluate the effectiveness of HR risk management and compliance initiatives, and identify opportunities for process improvements and enhancements.

Skills & Requirements

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  Bachelors degree or higher in a related field, such as business administration, management, engineering, or human resources.
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  Masters degree in business administration or equivalent practical experience.
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  At least 10+ years of experience in Human Resource services, HR policy management and compliance.
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  Understanding of Quality Management Standards, such as ISO9001 or similar is preferred.
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  Strong leadership, communication, and interpersonal skills, with the ability to influence and engage senior stakeholders across the organization.
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  Strong analytical, problem-solving, and critical thinking skills, with the ability to use data and technology to drive process innovation, policy design and improvement.
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  Strong project management and organizational skills, with the ability to manage multiple projects and teams in a fast-paced, highly matrixed, and federated environment.
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  Strong global people leadership experience with exposure to financial services or consulting organizations.
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  Team management experience; encouraging a culture of inclusion and belonging.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.