Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Senior Manager - Training, Financial Crime Compliance!
In this role, you will be an architect of end to end training program in all possible workflows of AML and KYC in FCC for social media giant with global fintech operations. You will also work extensively with Functional leaders in Financial Crime Risk and Support Functions.Responsibilities:

• Be an industry futurist with extensive experience in across all workflows in CIP, CDD, EDD, Onboarding, Periodic Review, Customer Screening (PEP, Sanctions, adverse media and other watchlist screening) and Transaction Surveillance
• Proficient with industry wide used tools and databases in FCC, in addition to train resources on conducting open-source search to find relevant information to complete the investigation and review
• Lead a span of 15 trainers who are engaged in different subject areas of FCC
• Collaborating closely with account managers and leadership to determine training needs specific to a workflow in FCC and client (existing or new)
• Training program will be required to build training modules, which will include the key FCC concepts involved, workflow type and geography specific cases studies for exercise with an assessment model and qualifying criteria
• Training manager should further collaborate closely with internal teams and partners to resolve mode of content delivery and assessment, along with variation or types of models to efficiently train the resources for client requirement
• Conduct seminars, workshops, individual training sessions for ongoing training needs as and when required
• Additional responsibilities will include booking the venue for training, video or PowerPoint creation for content delivery, maintaining attendance and performance record
• Proficient in ability to train in writing relevant investigative report for FCC case works

Qualifications we seek in you!
Minimum qualifications:

• Significant work experience in FCC in relevant industry with mandatory experience in training
• Willingness to stay on top of new techniques in corporate trainings
• Proficient in MS Office (esp. PowerPoint); e-learning software is an asset
• Excellent communication, presentation and public speaking skills
• Interpersonal and time management abilities
• Excellent team building and communication skills
• Attention to detail & risk identification

Preferred qualifications

• Experienced in building training module on e-learning platforms and exposure to different technological interventions
• Proficient in Digital assets involved in FCC Training Industry
• CAMS/CFE certified will be preferred

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training.

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