Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Senior Manager- Director Learning Programme, Risk & Compliance
In this role, holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function.
Responsibilities
This role could be based in India or Malaysia. When you start the application process you will be presented with a drop-down menu showing all countries, please ensure that you only select a country where the role is basedThe role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function.
Learning Needs Assessment
Continuously assess skill requirements of various personas within CFCC in order to identify specific training needs pertaining to technical, behavioral and leadership areas.
Compliance Academy and Training Program Design
Manage the ongoing development of compliance academy and support the design of learning programs, catering to advisory and professional service roles within Professional Services, in alignment with the identified learning needs Support the organization, development and implementation of in-house training programmes in
line with the design program structure, including accreditation programmes for newly recruited staff for Professional/ Managed services.
Support the development of training calendars based on training programs and identified needs of all personas within CFCC.
Content Curation
Liaise with In-house (people capability team, CFCC SMEs) and external agencies to support the content development for Compliance modules catering to Advisory & Professional Services roles consisting of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules.
Leverage and reference existing content and learning journeys around relevant behavioral and professional skills
Leverage existing initiatives and, where necessary, accelerate the rollout; including but not limited to existing leadership programs such as Leader-4-Leader, Ignite Coaching and Core leadership. Identify & develop bespoke initiatives to address any inherent skill shortages.
Vendor Management
Manage vendor relationships in lieu of any external certifications that may be required for specialists as part of the designed training and accreditation programs
Training Performance
Ensure administration of pre- and post-training assessments and feedback on usefulness, content, delivery and training performance, and analyze results in order to take steps to increase its efficiency and effectiveness.
Mass Awareness
Coordinate within CFCC and People Capability team to prepare communication material such as video nuggets and others for spreading mass awareness across the organization through digital medium.
Key Stakeholders
People Capability Team
CFCC Leadership
CFCC SMEs and Process Owners
Global HRBPs
Professional Excellence Team
Other Responsibilities
Embed Here for good and the Groups brand and values within the roles remit
Perform other responsibilities assigned under Group, Country, Business or Functional policies and proceduresQualifications we seek in you!
Minimum Qualifications / Skills

• Human Resources Consulting
• Influencing Through Expertise
• Business Intelligence
• Talent Management
• Planning: Tactical, Strategic
• Content Curation
• Programme Management
• Organizational Change Management
• Training Management
• Training Needs Assessment

Preferred Qualifications/ Skills

• Academic or Professional Education/Qualifications: Desirable - Professional Qualification in Business Management / Human Resources
• Relavant of experience in Training Management with experience of content curation
• Licences and Certifications/accreditations: Desirable - Professional certifications in HR
• Professional Memberships: Desirable - Membership with professional associations Bank training: Not Applicable
• Languages: English, [any other language required for the role]

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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