Job Description

Are you passionate about making developers' lives easier, faster, and more fulfilling? Do you dream of streamlining workflows, squashing bugs, and fuelling innovation? We are on a mission to supercharge our engineering culture by building a world-class Developer community that's the envy of the industry.
In this role, you will be joining our Engineering Team within Engineering Excellence & Productivity (EXP), Corporate Technology (CT) as a Senior Manager. This team serves as a bridge between Corporate Technology and LSEG central engineering, operations and compliance teams with the key focus of enabling our CT DevOps teams to bring new software or new features to production as quickly as possible.• Ensuring all central requirements and changes are supported via aligned EXP squads. Using our EXP squads, the team will either directly implement the technical change required or lead CT coordinated efforts where there are multiple capability dependencies.
• Ensuring correct tooling standards are being followed as well as automation of operational tasks.
• Supporting CT Compliance, Security Controls and Risk Management.
• Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs).
• Continuously review operating metrics and data to identify opportunities to improve.


Tech Profile/Essential Skills• PPM Tools (ex: Clarity, JIRA, Asana).
• DevOps Principles including CI/CD.
• Developer Tools (ex: GitLab, Jenkins, Docker, Kubernetes).
• General understanding of Databases.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance, Risk & Audit.


Preferred Skills and Experience• Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong troubleshooting skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.


KEY COMPETENCIES• Communicates with clarity and precision, presenting complex / technical information in a concise format that is audience appropriate.
• Understands different approaches to project management (e.g. Agile, Waterfall etc.) and ensures flexibility to deliver and execute within different ways of working.
• Ensures compliance with regulatory standards, legal requirements and principles, developing and applying knowledge and minimising legal and regulatory risks across the business.
• Directs and leads others, coordinating activities and providing encouragement and inspiration to help others succeed.
• Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details.
• Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.
• Cultivates and maintains external partnerships & alliances to ensure alignment with business strategy and regulatory requirements for long term value and growth.
• Seeks new ways of working continuously to make processes run smoother and faster.
• Uses project management methodologies to manage project resources and activities.
• Demonstrates the discipline of planning, organising and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
• Manages and records the risks, assumptions, issues, and dependencies on a project and executes formal change control standards and governance.
• Interacts with others to exchange information and develop professional or social contacts and reduce siloed working.
• Builds trusting relationships with internal and external stakeholders to understand their drivers and negotiate positive outcomes.


Education and Professional Skills• Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.


LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.