Site Name: Bengaluru Luxor North Tower Posted Date: Jan 31 2023 Business Operations is a dynamic, multi-faceted role that partners with all functions in the GCC to oversee and coordinate strategic priorities, processes, programs and everyday operations. With a diverse and growing workforce, GSK needs a Senior Manager Business Operations to mature and grow a world class Global Capability Centre in Bangalore. This is a high visibility, high impact role, and by joining us you will help to create an outstanding employee experience through process, technology, data, governance, communication and change management. There will be variety, continuous new opportunities to lead and influence, and a growing team in the GCC to partner with. The GCC Business Operations team works closely with GCC leadership and functional teams, partners with stakeholders across all functions on strategic initiatives and projects that have a GCC-wide impact to ensure the GCC is set up for continued growth and success. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following. - Support GCC leadership in the development and execution of strategic priorities, engagement and employee experience priorities - Partner with all GCC enabling functions to identify and support key activities, processes, and projects as part of GCC Business Operations. This can include process and program set-up, continuous improvement, automation, reporting and insights, change management, and ownership of process / program - Take lead and ownership in these initiatives and projects from initiation to ensure successful and timely execution and roll-out to all stakeholders, with strong focus on providing a superlative employee experience - Coordinate site operations to ensure the GCC runs smoothly and efficiently and has the structure, governance, data, compliance to grow in the future - Leverage data and metrics to produce analysis and provide insights to support leadership decision making - Identify improvement, efficiency and continuous improvement opportunities across the GCC\'s operations. Work with stakeholders to implement improvements We would like to speak to you if you have these experience and skills. . 12+ years of experience in a combination of consulting, operations, and project management . Ability to work in a matrix environment with global teams, and across multiple functions . Strong team focus and collaboration skills. Able to flex style to influence and interact effectively with wide range of individuals at all levels . Excellent interpersonal (communication and presentation) and organizational skills . Excellent relationship and stakeholder management skills, with ability to lead by influence in a highly matrix environment . Ability to prioritise and manage shifting priorities, assignments and projects while achieving deadlines . Proactive and can-do attitude. Enthusiastic to take responsibility, ownership, and be involved in all aspects of GCC business operations . Experience in consulting and project management processes and principles is a plus At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. .LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\'s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. 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