Job Description

The Benefits Manager will be responsible for managing the activities below for their aligned countries. This role will be customer facing and will receive activity via ServiceNOW, Workday and for global process / project work via the CoE (through the C&B SC Lead / Benefits Lead, as applicable).Experience- 8 to 15 YearsEducation- Any Graduate or PostgraduateThe Benefits Manager will hold accountability for:Benefits BenchmarkingSupports the Global Benchmarking Team with Benefits survey submissions providing insights and information on top of the data contained in Workday (with support from the applicable Benefits Administration Teams)Supports the Global Benchmarking Team to investigate data issues, matching errors or data gapsUtilizes the Benefits benchmarking data provided by the Global Benchmarking Team to validate the competitiveness of Benefits packages within the defined area of responsibilityIdentifies opportunities to change / update the Benefits offering, incl. reviewing take-up data to determine whether the Benefit is being used by employeesBenefits Vendor ManagementManagement of the relationships with existing vendors incl. acting as TPO, managing data privacy etcVendor negotiation, ensuring the best possible coverage / offering for employees at the best rate for GSKGSK ownership of the vendor platform - includes monitoring the performance of the platform, that the data contained within the platform / provided to GSK employees via their representatives is up to date and correctEnsuring vendors deliver against their agreed SLAs and with high levels of quality and customer experienceMonitoring of budgets / spendsGovernanceEnsuring Benefits are governed as per the Reward Governance FrameworkProactively driving Benefits updates / changes via the Country Duty Holder (HR), Finance, Legal and ProcurementFacilitating the approvals including via the Country Customer BoardDay to DayManaging Benefits processes including administration in co-ordination with internal and external stakeholders.Answering queries not managed by outsourced providers (as applicable)Managing escalations coming through via the outsourced providersResponding to requests for insights / trend data from the businessesDeveloping communications to ensure that employees are aware of our Benefits offering / for specific initiatives (with support from the Global Benefits Comms Lead)Identifying different ways to engage with employees on our Benefits offering e.g. campaigns via Service NOW, considering how the data available in Workday can be utilized etcRoll out of annual benefit programmes new and existing and end to end management of the processTotal Employment Cost AnalysisManages the Benefits elements of the TEC analysis to refresh the multipliers on an annual basis.Resolves any inconsistencies / queries relating to TECs working with Payroll, Finance and Tier 1 as applicableConsolidates the submissions of Benefits elements for the countries within remit passing these to the Compensation Mgr / Regional Process Mgr for final validation and coordination (as per regional ways of working)Capability BuildingHolds expert knowledge of Benefit packages within the Region which enables the upskilling of colleagues (including the Compensation Team and Tier 1 Benefits Administration support)Delivers education / capability building within the countries incl. for managers and employees as requiredProject WorkProviding Benefits related support for business changes e.g. M&A activity etc.Governance & Risk ManagementAll the above is underpinned by the Reward Governance Framework (RGF)The Benefits Manager must be familiar with, always educate on and apply the RGFContribution to the local risk management process#GSK-LI#LI-GSKWhy GSK?Uniting science, technology and talent to get ahead of disease together.GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. 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