Job Description

Company Overview:

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with Pan India presence with operations in multiple cities, a fleet size exceeding 1L registered and 30k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada,Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We\'re trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. At Porter, we\'re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

https://porter.in/

Role: Manage and Administration of On-Premises & integrated Cloud Data Center Operations, Design, Implementations of new Projects, manage external Managed Services partners and Teams, Call center DC and related support, Budgeting for Cloud & DC Operations, Server Support and BAU for entire Infra (server & network) for the org. maintaining the Server Level policies for the entire Infra.

Roles & Responsibilities:

• Governance and entire Data Center management, reports to head of the DC improvements.

• Management of Daily DC operations- Ensure effective and efficient management of day-to-day DC operations including queue

• Management, 24*7 operations support and hardware logistics.

• Daily/Weekly/Monthly reports -- ITSM, Change Management, Backup, Health Checks,

• Co-ordination with vendors and technical teams -- Wintel, Storage, VMWare, Cloud, Middleware, Database

• Administration and Management of DC and integrated Cloud Infrastructure.

• Review new Business requirements, Design & Implementations.

• Country/City/Sites network operations - Link status, LAN, Wi-Fi, end user network issues, URL access, port access, etc.

• Daily/Weekly/Monthly status & reports - availability, reachability, latency, etc. DC centralized network operations -- device status, availability, latency etc.

• Cloud network -- Direct Connect, VPN, status, reachability, etc.

• Co-ordination with ISP, vendors, internal stakeholders

• Standardization of AD server and related policy.

• High availability and related support.

• Disaster implementation for all the cloud support.

• Backup technology and related strategy.

• Maintain the server Patching and related Compliance.

• Explore new Cloud Technologies and Platforms for Business Use cases.

• Streamline and Maintain regular BAU & SLA for DC Infrastructure support.

• Ensure Implementation and Delivery of multiple projects and DC operations.

• Work with Multiple Partners and Vendors for delivery and implementation of projects.

• DC Annual Budget and Cost Maintenance.

• Cost Optimizations, Capacity Management for Cloud & DC Environments.

• SLA Management, Service Delivery, Regular Reviews and Contract Renewals for external partners and Vendors.

• Ensure Service Management call for DC.

• Maintenance of network and related ISPs for the entire organization.

• Network Routing and related compliance standard.

• Enterprise uptime and related network standard.

• ISP Uptime, governance, SLA penalty, agreements.

Skills:

\xe2\x97\x8fInfrastructure administration and management

\xe2\x97\x8fProject Management

\xe2\x97\x8fAnalytical and Structural thinking.

\xe2\x97\x8fTechnical Knowledge of Server, Network, Cloud and Telephony side of experience.

\xe2\x97\x8fManagement of Multiple OEM\'s & Vendors in large complex environments.

Porter