Job Description

: Operation Management Strong understanding of various Balance sheet Reconciliations (Cash, payables, receivables, prepaid, accrual, deferred revenue, Fixed Asset, Intercompany , Lease, amortization, long term & short term liabilities etc.,) Managing the daily operations without any issues including Month end close Ensure Balance sheet reconciliations are prepared and reviewed per reconciliation policy Identifying and implementing process transformation to increase efficiency and accuracy. Reporting - internal management reports & process related reporting GRC Compliance and audit support Client Management Independently manage client calls and have good rapport with the client. Independently manage client escalation and provide them with a solution to their queries. Coordinate and implement new transition without any major issues Have regular connects with client stakeholders and provide update on Operations. Manage Governance calls including deck preparations. People Management Managing team size of 60+ people to ensure that client satisfaction is met or exceeded Performance appraisal reviews to ensure that employees are meeting company standards. Providing guidance to team members and addressing performance issues if any arise. Team Efficiency & Utilization SKILLS: Should have work experience in BPO in General Ledger team and particularly in Reconciliation, match module and month end close. Should have very good analytical skill and communication skills Demonstrate creative problem-solving skills and propose resolution Should have work experience in Reconciliation tool - Blackline Should be good in MS Excel & ERP (Oracle ) Should have team handling experience EDUCATION AND EXPERIENCE: B.COM/M.COM/CA Inter/ICWA Inter/CA/ICWA 10+ years of work experience in R2R team

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