:Key Result Areas/Accountabilities:Key Result Areas/AccountabilitiesSupporting ActionsDesign Support
Responsible for providing 2D/3D design/drawing support to the technical and Sales team.
Support includes but not limited to meeting and presenting our technical solutions to Architect's and Facade consultants, preparing proposal drawings.
Estimation Support
xc2xb7 Estimation of projects using WM/ Excel Template.
Value Engineering for projects to improve project conversion ratio.
Production Support
Prepare Cutting List templates.
Profile optimization to reduce wastage.
Fabrication drawing for custom designs.
Site Quality and Audit Support
Visit Eternia Project Sites to Audit Installed products.
Carry out Audits at Fabricators manufacturing facility.
Prepare detailed quality reports.
Technical Support to sales team & fabricator during pre-sales and post sales to drive revenue and quality
To set-up pre sales and post sales process and guidelines from scratch i.e. enquiry to estimation to order confirmation to installation
Support the sales team in business development/ sales process by participating in architect/consultant interactions and technical content development to demonstrate products performance capabilities
Pre-sales process- product proposal preparation, technical discussions with customer/influencers, value engineering, estimation & quotation, structural checks, feasibility checks etc.
Post sales/ Order execution support during site survey, fabrication, installation, trouble shooting
Quality control and check- material to fabrication to installation
Team Management
Manage a team of product developers, sales support, on-ground tech support, trainers etc.
Work closely with internal and external stakeholders in sales, supply chain, technical, service etc.