Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a Mainframe System Programmer - MQ at Kyndryl, you will be critical in ensuring the smooth operation of our customers IT infrastructure. You\'ll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.Not only will you be responsible for managing and maintaining the IT infrastructure, but you\'ll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You\'ll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You\'ll be the go-to expert for sizing and optimizing systems, ensuring our customers\' business performance is always world-class.Leverages expertise in the operation and management of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business.Prepares new or changed services, manages change processes, and manages performance of systems and services in relation to their contribution to business performance.Applies technical skills to support the operation and maintenance of vendor products, services, and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations. of MF MQ Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the clients mainframes.Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.Perform WMQ system backups and recovery Monitors system activity for performance and availability and where necessary, tune accordingly Perform problem diagnosis and resolution.Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution Design and Implement security aspects related to MQ.Architect/Design Clustering, workload balancing in client environment Troubleshoot Infrastructure and Application issues related to MQ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.Ensure documentation of all related operational processes and procedures.Install and upgrade MQ for z/OS using Shopz Series and SMP/E Troubleshoot MQ problems using MQ command line and monitoring tools Provide primary and backup on-call support during extended hours (including nights and weekends).At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you\'ll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management - then this role is for you.Your Future at KyndrylKyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.Who You AreYoure good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, youre open and borderless - naturally inclusive in how you work with others.Required Technical and Professional ExpertiseCandidate should have minimum 8+ years of experience Mainframe MQ.Knowledge, Basics of Mainframe operations, networking.Expertise on monitoring tools like IBM Omega Mon, CA Insight, BMC Main view etc.Good Knowledge on z/OS and DB2 system performance tuning methods.Responsible for the administration of WebSphere MQ (WMQ) subsystems and associated software on the clients mainframes.Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.Perform WMQ system backups and recover, Monitors system activity for performance and availability and where necessary, tune accordingly.Perform problem diagnosis and resolution.Create, maintain, and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution.Design and Implement security aspects related to MQ.Architect/Design Clustering, workload balancing in client environment.Preferred Technical and Professional ExpertiseUp-to-date technical knowledge by attending educational workshops, reviewing publications.MQ explorer - IBM Product.Tivoli Monitoring tool for MQ - ASG Product.Omega Mon Monitoring tool for MQ - IBM Product.ICC - IBM Control center for MQ - IBM Product.SYSVIEW for MQ - IBM Product.MQATTACH - To monitor the MQ MFT transfers - MQATTACH Product.BMC Main View for MQ - BMC Product.BMC Subsystem Optimizer for MQ - BMC Product.Being YouDiversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

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