Job Description

:Careers that Change LivesWe believe that when people from different cultures, genders, and points of view come together, innovation is the result \xe2\x80\x94and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.As a Sr IT Technologist, you will architect and own the Microsoft 365 ecosystem for our organization. You will ensure that we deliver high-quality, secure, and scalable solutions that meet the business needs and align with the IT strategy. You will also collaborate with other IT Technologist, stakeholders, and vendors to plan, execute, and support Collaboration and Productivity projects and initiatives.A Day in the LifeResponsibilities may include the following and other duties may be assigned.\xc2\xb7 Design, implement, and maintain the Microsoft 365 ecosystem, Exchange Online/On-Premise, Microsoft 365 Apps for Enterprise and other applications.\xc2\xb7 Administer and maintain Exchange Hybrid system, including all related email services and integrations such as Proofpoint\xc2\xb7 Administer and maintain Exchange Online Environment, including areas of DLP, MIP, Compliance Center\xc2\xb7 Assist team members in resolving system outages, security issues, and other required technical support.\xc2\xb7 Perform server new installations, and upgrades.\xc2\xb7 Defining and evolving strategy and Standard Operating Procedures (SOP) for Exchange and other M365 services following the group\'s standards\xc2\xb7 Develop and document an Operations Manual for Exchange services, adhering to defined policies\xc2\xb7 Review, test, and make recommendations for standard email practices\xc2\xb7 Incident and Problem Management: will provide expertise for complex incidents and problems, escalation point for L1 and L2, interface with Microsoft Support and various partners, and perform troubleshooting to identify root cause of issues\xc2\xb7 Administer and maintain our Microsoft 365 Apps for Enterprise configurations\xc2\xb7 Participate in projects to evolve or implement the new features of the Office 365 platform (Exchange and Microsoft 365 Apps for Enterprise)Must Have: Minimum Requirements

• Bachelor\xe2\x80\x99s degree with 8+ years of IT experience or 7+ years with Master degree
• 5+ years\xe2\x80\x99 experience (3+ years experience with an advanced degree)
• 1+ years Master data experience/knowledge
• 1+ years technical or business analyst experience
• 4+ years experience in managing Microsoft Exchange environments (online and on-premise)
• 2+ years experience in managing Microsoft 365 Apps for Enterprise

Nice to Have

• Strong knowledge and skills in Microsoft 365 administration, configuration, and integration, including PowerShell scripting.
• Advanced proficiency in administering hybrid O365 and Microsoft Exchange environments
• Experience working with Active Directory and Group Policy
• Experience and skills in security best practices, including but not limited to: server patches, update management, and alert response
• Experience in managing a Microsoft 365 Apps for Enterprise deployment globally

#MEICITJOBS About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let\xe2\x80\x99s work together to address universal healthcare needs and improve patients\xe2\x80\x99 lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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