Summary of Position:IT Systems Software Analysis & Programming focuses on programming & configuration of IT Systems Software (i.e. software for use in operating/controlling hardware and providing a platform for running internal end user/business applications). The work includes: \xe2\x80\xa2Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for the IT System \xe2\x80\xa2Developing programming specifications, diagrams, and flowcharts \xe2\x80\xa2Writing code in lower-level programming languages to optimize the performance and efficiency of an organization\xe2\x80\x99s IT platform/infrastructure \xe2\x80\xa2Configuring, customizing, diagnosing, and enhancing vendor systems software (e.g., operating systems software and utilities that manage access to peripherals, facilitate networking, manage memory allocation, manage file storage on hard drives, etc.) \xe2\x80\xa2Writing diagnostic programs to test integrated software/hardware systems and resolve system faults \xe2\x80\xa2Creating functional and technical documentation of systems software programs and codePosition Overview: The Senior IT Business Analyst will play a key role in bridging the gap between IT and business stakeholders. This role focuses on Salesforce.com development and requires experience in UX/UI design. The ideal candidate will be a strategic thinker with a deep understanding of IT systems and business processes, and the ability to translate complex business practices into actionable technical requirements. This position will act as a liaison between the development team and business product owners, providing subject matter expertise on business processes when the product owner is not available.Key Responsibilities:
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