Job Description

ABOUT THE ORGANIZATIONTextron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation + Training. For more information, visit:Textron India Private Limited in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve customers of Textron Inc. (NYSE: TXT) around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. We provide engineering and design services including but not limited to drafting, computer aided design, computer aided engineering, solid modeling, finite element analysis, sourcing, business development, marketing and other related activities and services in relation to the above sectors. For more details please visitAbout the Business Unit:Textron Specialized Vehicles: Developing new leaders and encouraging innovative ideas are core to our company\'s culture. Textron Specialized Vehicles is driving the future of transportation. We are a leading global manufacturer of golf cars, utility vehicles, side-by-sides, ATVs, snowmobiles, turf care equipment, ground support equipment and more. You may already know some of our brands like E-Z-GO\xc2\xae, Arctic Cat\xc2\xae, Jacobsen\xc2\xae and Cushman\xc2\xae. And if you look closely, you\'ll notice our products are found anywhere from golf courses to off road parks, airports to planned communities, and theme parks to hunting preserves.This is where you come in. We recruit bright, resourceful and motivated people and invest in them to develop high-performing, engaged leaders of the future. If you\'re ready to drive your career, Textron Specialized Vehicles is ready for you.https://ezgo.txtsv.com/ https://www.jacobsen.com/ https://arcticcat.txtsv.com/ https://textrongse.txtsv.com/ https://cushman.txtsv.com/POSITION SUMMARYWe are looking for an experienced and passionate expert in Salesforce to join our team at Textron India - Textron Specialized Vehicles division. As a Salesforce Sr. IT Analyst, you\'ll play a crucial role in designing and implementing scalable Salesforce solutions across various clouds (Commerce Cloud, Service Cloud, Sales Cloud, CPQ, CLM, Field Service Lightning). Develop custom applications using Apex, Lightning Components, and other Salesforce technologies. Integrate Salesforce with MuleSoft and SAP to ensure seamless data flow and synchronization between systems. Develop and maintain APIs and middleware to support integrations.
Lead and mentor a team of developers, providing guidance on best practices and technical solutions. Optimize the performance of Salesforce applications and ensure high availability and reliability. Troubleshoot and resolve performance issues and system errors.PRINCIPAL RESPONSIBILITIES\xc2\xb7Design and implement scalable Salesforce solutions across various clouds (Commerce Cloud, Service Cloud, Sales Cloud, CPQ, CLM, Field Service Lightning).\xc2\xb7Develop custom applications using Apex, Lightning Components, and other Salesforce technologies.\xc2\xb7Integrate Salesforce with MuleSoft and SAP to ensure seamless data flow and synchronization between systems.\xc2\xb7Develop and maintain APIs and middleware to support integrations.\xc2\xb7Customize Salesforce to meet specific business requirements using declarative tools (e.g., Flow and Custom Objects).\xc2\xb7Lead and mentor a team of developers, providing guidance on best practices and technical solutions.\xc2\xb7Optimize the performance of Salesforce applications and ensure high availability and reliability.\xc2\xb7Troubleshoot and resolve performance issues and system errors.\xc2\xb7Collaborate with stakeholders to gather requirements and translate them into technical specifications.\xc2\xb7Manage project timelines, deliverables, and resources to ensure successful project completion.\xc2\xb7Develop and execute unit tests, integration tests, and user acceptance tests to ensure the quality of the delivered solutions.\xc2\xb7Implement continuous integration and continuous deployment (CI/CD) practices.\xc2\xb7Create and maintain technical documentation for solutions and processes.\xc2\xb7Provide training and support to end-users and junior developers.\xc2\xb7Stay updated with the latest Salesforce features and industry trends.\xc2\xb7Propose and implement innovative solutions to improve business processes and user experience.\xc2\xb7Ensure that all Salesforce implementations comply with organizational security policies and industry regulations.\xc2\xb7Implement security best practices to protect sensitive data.TECHNICAL COMPETENCIES\xc2\xb75+ years of experience as a Salesforce Developer\xc2\xb7PD1 Salesforce Certification\xc2\xb7Expertise in developing Lightning Web Components (LWC) and Aura components.\xc2\xb7Strong experience with REST/SOAP APIs, middleware, and integration tools such as Mulesoft\xc2\xb7Deep knowledge of Salesforce Flows\xc2\xb7Skills in data modeling, data migration, and data integration.\xc2\xb7Understanding of Salesforce security features, including roles, profiles, and sharing rules.\xc2\xb7Experience with Salesforce CPQ (Configure, Price, Quote) for complex pricing and quoting solutions.\xc2\xb7Knowledge of Contract Lifecycle Management (CLM) processes and tools.\xc2\xb7Proficiency in customizing Field Service Lightning for service operations.\xc2\xb7Experience with Salesforce Commerce Cloud for e-commerce solutions.\xc2\xb7In-depth knowledge of Sales Cloud and Service Cloud functionalities.\xc2\xb7Familiarity with DevOps practices, including CI/CD pipelines and version control systems like Git.\xc2\xb7Skills in writing and executing unit tests, integration tests, and user acceptance tests.ADDITIONAL COMPETENCIESEffective written and verbal communicationsA good team playerProblem-solving skillsCross cultural work experiencesAbility to work in a matrix organization.Knowledge of industry standards and best practices in CRMs.QualificationsEducationBE/BTECH OR ME/MTECHStream (eg: Mechanical)Computer Science or ITWork Experience (in years)5-7 years of experience

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