Senior Insurance Associate

Year    Jaipur, Rajasthan, India

Job Description


CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date30-Jul-2024Job ID3729Description and RequirementsSr. Associate - Sales Comp Admin _ HoldingsPosition Title:Sr. Associate, OperationsReports to (Responsibility Level):TL / AM / UMSupervises:NoneLocation:JaipurGlobal Grade:GG 08Complexity:7/T4C3PID/s Load Mapping:TBDPosition Summary

  • Initiating Broker Add/Change/Remove request submitted by the policy holder and resolving the related queries/escalations for assigned brokers varying complexity.
  • Meets quality and customer service expectation levels set by the organization guidelines.
Job Responsibilities
  • Review and validate the CPAM access management request.
  • Consolidate and review the CPAM request report.
  • Perform CPAM Audits
  • Review of the request and form for acceptability
  • Review the return statement & identify the potential reason for return.
  • Partnering with different stakeholders and resolve broker service-related queries received from various departments/stakeholders through emails.
  • Updating systems with servicing broker and send external confirmation communication email.
  • Implement corrective actions, as needed, to ensure correct broker details.
Education, Technical Skills & Other Critical RequirementEducation
  • Bachelor\'s degree (Any Stream) or diploma with a minimum of 15 years of education.
Experience(In Years)
  • Professional with 2+ years of work experience in BPO/Insurance industry (policy admin/ comp admin) preferably under Insurance
Technical Skills
  • Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
  • Good analytical skills with an ability to research & take decision to resolve problems in processing.
  • Good computer navigation skills
  • Good knowledge of complete MS Office suite
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
  • Knowledge of Insurance principles in relation to the US Insurance industry
  • Good communication skills, both written & Verbal

MetLife

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Job Detail

  • Job Id
    JD3444932
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year