Job Description

The mission of this role is to support the overall People & Culture operations for our Pune, India office This role is a highly collaborative position that requires precise, process-driven work as well as the ability to respond to individual employee concerns and questions In this role, you will maintain our employee database, collaborate with the payroll team for employee compensation data and oversee compliance audits and performance reviews You will assist the senior managers in implementing HR programs and will play a primary role in providing an excellent employee experience As a Senior HR Executive, we expect you to deploy engagement strategies for strengthening employee relations and oversee Junior HR executives This role will collaborate with our People Operations Specialist and Senior HR leadership to also be a critical part of our overall employee operations functions and be responsible for data integrity This role will also be connected with our US-based People Operations team and will be a critical part of team connectivity and process alignment within our global teams and functions What this role entails: Human Resources Operations Maintain workforce data in ADP HR systems; follow data entry SOPs, audit entry details, and work with HR Leadership & the HR Analytics Specialist to implement new data fields, reporting, and tracking/update mechanisms as needed This includes new hire information, pay details, employee data updates, and offboarding details Ensure use of SOPs and alignment to processes and control systems to prevent issues and ensure compliance occurs with employment policies and procedures Primary HR email / inbox responder, allowing for consistent and quick response to incoming employee requests and needs; build templates and create efficiency and consistency in responses Develop and implement company policies and procedures that help promote a healthy and productive work environment. Work closely with HR operations team members to implement specific HR processes and transactions to support employee and manager-generated requests. Assist the HR Analyst with management of data and requests including data integrity, reporting, and HRIS environment updates Become knowledgeable and a subject matter expert within our ADP HRIS and Payroll systems and provide ad hoc/as requested information out of the system to internal managers and external stakeholders - in collaboration with HR Analyst & HR Management Follow and/or establish efficient people operations processes and procedures internally to ensure proper handling of data, alignment to operations processes, and company policy May provide input to job aids, policy updates, or internal training documents in collaboration with HR Management and the Org & Talent Development team Make recommendations for improvements or efficiency where possible; build consensus and collaborate with involved team members to ensure accuracy and requirements are met Employee Relations and Communications and Interactions Create positive experiences at every step of the employee journey, following and building thoughtful practices that engage employees Assist managers and employees in understanding and applying people tools, policies and procedures to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance Assist with updating All Hands meeting materials on a bi-monthly basis Create and manage outgoing employee communications on information that impacts employment or workplace updates, such as change letters for promotions/transfers and other informational communications such as office, benefits, or events updates Provide employee relations support and guidance to all designated teams Triage employee relations cases, proactively identify potential solutions to address employee issues and actions appropriately using guidelines; escalate to HRBPs and leadership where appropriate General Support & Office Administration Provide high-level client service while educating end-users on all HR policies, including data privacy, distribution, and allowable use Partner with India and US HR team members to ensure employee processes are followed (such as 90-day check-ins/letters) and collaborate with them on employee relations or management requests Assist with and/or manage data related to payroll processing, including salary revisions and promotions, job title changes, insurance adjustments, and employee exits. Partner with Finance and other HR team members to ensure processes are followed accordingly Ensure proper communications are shared with internal teams and managers of exiting employees as well as information transfer to/from third-party vendors Schedule and conduct exit interviews with offboarding employees Other duties as assigned by HR Leadership What success looks like in this role: Be able to work independently with the ability to seek help, deliver results, and partner with the right people, proactively Follow and execute efficient and effective processes to ensure accuracy of actions Make suggestion for improvements that allow the team to scale and grow with the organization, including potential for efficiency and effectiveness on existing processes or new processes What you ll need to thrive in this role: Flexible and adaptable nature Organized with an ability to prioritize and consistently follow-through with a strong sense of urgency Ability to manage multiple projects with multiple deadlines Team spirit and ability to positively engage with people at all levels Ability to handle sensitive and confidential information Solid communication skills in English (verbal and written) Willingness to work from office Qualifications Bachelors degree in HR, Business Administration, or a relevant field 6+ years of experience in Human Resources related role Experience in a corporate setting, preferably

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