Job Description

Director - Client Revenue and Billing Services BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \'bank of banks\' - 97% of the world\'s top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\'re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. We\'re seeking a future team member for the role of Director to join our Revenue and Billing Servicesteam. This role can be based out of either Pune/Chennai in hybrid mode of operation. In this role, you\'ll make an impact in the following ways: Lead a Billing area consisting of multiple teams responsible for producing invoices and setting up billing accounts Sets departmental priorities and allocates resources to align with business objectives and annual plan. Develops and implements policies to ensure client satisfaction and leads key initiatives. Maintains familiarity with industry best practices and seeks opportunities to implement as appropriate. Maintains relationships with senior business and sales leaders to report trends and needs may provide forward-looking and strategic insight on Billing processes and issues to support the business. Manages the performance of assigned staff, coaches, and guides on project management. To be successful in this role, we\'re seeking the following: Someone who can set strategic priorities & drive initiatives designed to improve Billing processes. Someone who can participate & lead in long-term or strategic planning for the Billing function designed to improve the overall client experience and improve team productivity and quality. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Provides feedback at the most critical of times. Is currently leading a Billing area consisting of multiple teams of Billing professionals and/or support staff 20+ years of total work experience with at least 7+ years of management preferred. Experience in financial services preferred. At BNY Mellon, our inclusive culture speaks for itself. Here\'s a few of our awards: Fortune World\'s Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg\'s Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP\'s Climate Change \'A List\' \' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\'s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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