Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.


At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.


We are an equal opportunity employer, and do not discriminate based on an individual\'s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.


We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.


As a Cloud Services Engineer, you will assist in building automation and services to help clients operate their workloads and infrastructure, securely and cost-effectively in the cloud.

The ideal candidate will have a strong understanding of cloud-based platforms, especially AWS, Azure, and GCP, with a specialization in GCP. This person will have experience with CloudDeployment Manager, Cost Management, Cloud Monitoring, Networking and other GCP services required to manage workloads in Cloud, as well as cloud-based tools such as TerraForm, CloudCheckr, CloudGuard,Dome9, Prisma Cloud, CloudHealth, and Cloudability. In addition, familiarity with Linux and Windows operating systems, networking, production operations, and software deployment is important.

Roles and Responsibilities

• Day to day support and monitoring of client\xe2\x80\x99s cloud-based infrastructure.
• Weekly discussions with clients to review outstanding issues and changes, and discuss proposals for improving the client\xe2\x80\x99s environments,
• Development of automated solutions to monitor and support cloud-based infrastructure.
• Configuration and tuning of cloud-based tools, managing cost, security, and compliance for the client\xe2\x80\x99s environments.
• Provide consultation and monthly reports with respect to the client\xe2\x80\x99s cloud-based infrastructure.

Expectations

• Seasoned professional individual contributor
• Perform core day to day work with limited supervision
• Work on moderate to complex issues
• May provide data and situational analysis and in-depth evaluation of a variety of factors
• Problem and issues are of moderate scope, are difficult and sometimes complex, and require information gathering and analysis
• Can lead written deliverable creation within their area of expertise
• Strong working knowledge to own components of a complex solution
• Can clearly articulate the scope of the project and work they are tasked to perform
• Can articulate how their work relates to the business objectives for the project
• Proactively reach out to the project manager with concerns about project overruns
• Initiate PCR or escalation requests when additional work is being requested
• Identify client requests that are out of scope and escalates to the delivery manager or sales team

Qualifications

• Bachelor\xe2\x80\x99s degree in Computer Science, Mathematics, or related field
• 5-7 years of relevant operational experience
• Professional level certification(s) in Google Cloud Platform
• Client relationship skills and experience managing vendors
• Working expertise in developing Cloud Deployment Manager, CloudFormation, Azure Resource Manager, and Terraform templates
• Experience with Linux/Unix and Windows system administration
• Familiarity with scripting languages \xe2\x80\x93 Python, Bash, Powershell with expertisein one of the languages
• Expertise with tools for managing Cost, Security, and Compliance in the Public Cloud \xe2\x80\x93 (e.g.CloudCheckr, CloudGuard Dome9, CloudHealth, Cloud Prisma, Cloudability)
• Expertise with GCP native services \xe2\x80\x93 for example: Cloud Monitoring, Cloud Trace, Cloud VPN, Cloud Identity, Cloud Build, CloudTrail, CloudMonitoring, App Engine
• Experience with service portals and ticketing systems for Incident and Change Management
• Expertise in managing GCP workloadsin large environments
• Working knowledge of Cloud Migrations, Cloud Networking and Cloud Identity
• Strong verbal and written communication skills
• Demonstrated technical leadership
• Strong desire for personal development and learning
• Good understanding of distributed systems
• Good familiarity with TCP/IP protocols and applications
• Understanding of scaling technologies and solutions

Why AHEAD:


Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.


We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.


We understand that you have a life outside of work. That\xe2\x80\x99s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!


Please note that although some job posting are indicated as remote, it is solely for the purpose of the posting. It is company policy for employees within thirty miles of an office to be in-office at least 2 days per week.