Job Description

Job description Some careers shine brighter than others. If you\'re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Why join us Asset Servicing (AS) team is part of the Investment operations functions under Securities Services. AS team processes all voluntary and mandatory corporate action (including Income processing) across various UK, Europe and MENA jurisdiction. The department is also responsible for data validation for Equity and UK income collectives. Team is divided into mainly three sub-groups - COAC team (processes all voluntary & mandatory corporate action), Income processing team (processes Income for Dividend, Coupon interest payment & Pool factor processing) and Income Data Services team (validates corporate action for Equity and UK Income collectives). The Opportunity: To assist the Manager Operations in the delivery of services to assigned clients, in particular Income and Corporate Actions, all within agreed quality, timing and output targets. Impact on the Business/Function To support rollout of new products/ activities within Income. Engage and drive efficiencies and business solutions through automation and be an agent of change. Assist and participate in the deployment of defined business solutions to remove manual processes. Active participation and support of migration / re-migration of funds. Support department initiatives, regulatory, compliance and reduce risk. Formulate and implement robust control mechanism to eliminate risk (if any) Customers / Stakeholders Review the Postings/Packs and ensure all downstream/ BP queries are responded in a timely manner. Perform maker activities as and when required. Handovers are in place and all files are checked and there is an Escalation Matrix in place and followed diligently. Act as the primary contact for Country Office and downstream teams in relation to any query related to reconciliation/posting. Act as a backup for the Manager in his absence and manage operations. Develop and maintain relationships with internal customers & business partners through timely communication and BAU Calls. Leadership & Teamwork Ensure continuous process related updates are cascaded to the fund administrators on an on-going basis. Undertake/conduct trainings/cross training for all staff including existing and new staffs and monitor the same in an ongoing basis. Perform any additional responsibilities that may be required by the Supervisor in support of the on-going management and development of the division. Perform UAT testing as and when required. Being proactive in identifying root cause for process related challenges and share qualitative resolution. Be flexible to adopt in different working environment with counter parts across the globe. Responsible for improving the team\'s overall quality, productivity and communication. Contribute towards building an enthusiastic and motivated team Demonstrate HSBC Group Values and principles Operational Effectiveness & Control To maintain HSBC internal control standards and support internal/external reviews including the timely implementation of audit points. Ensure Income operating procedure is followed with management and assessment of risks (if any) Identify and reduce manual processes for enhanced operational control. Updating all MIS/trackers as required by the process. Enhancements to Job-Aid Matrix, SOP, process notes, checklists, KPI and internal processes as and when required. Complete all Mandatory trainings as and when required and IOC for captured roles. Ensure timely follow up on the open & outstanding issues that hinder the valuation. Ensure, Escalation Matrix is followed as per agreed for both BP & SSO Kolkata What you\'ll do: The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis. Located in HSS, GBM Kolkata City office. Role will be of individual contributor nature and will not have team reporting to the role. The role will interface with all other HSS Departments and with HSBC global offices as appropriate. The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators to achieve target KPIs. Multi-tasking with ability to independently prioritize workload without impacting deliverables. Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model The role will demand a daily balance of delivering an excellent client service within the standard Income model, of promoting continuous improvement of the processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies. The major challenge for this role is to continuously deliver within the specified time limit with minimum or no errors. The individual will have to complete all the activities for the clients for self (including reviews) within the set time limit and ensure that the final valuation pack is delivered to the stakeholders within the PLA. The individual needs to drive process improvement initiatives within the team and communicate with the team and other downstream to achieve the same. The individual needs to be flexible to work shifts and respond to additional business need if required. Be flexible to adopt in different working environment with counter parts across the globe Requirements What you will need to succeed in the role: Applicant should have a Bachelor\'s degree in commerce 3-5 years of relevant Funds administration experience. Complete understanding of Income Corporate Actions Excellent knowledge of Capital Markets and Financial instruments. Excellent knowledge in accounting principles and fundamentals of Accounting. Clear understanding of the E2E Fund Accounting Model. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations. Possess good analytical and problem-solving skills. Proficiency in EXCEL essential. Ability to speak and understand English Excellent interpersonal and team work skills. Organized and detail oriented. Demonstrates ownership of tasks and escalates to management when appropriate Ability to re-prioritize workloads due to changing circumstances meet strict deadlines. Will be expected to maintain HSBC internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators. Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk (if any). What additional skills will be good to have B. Com, MBA or studying for other relevant industry qualifications. Working knowledge of Bloomberg and/or Telekurs/other related packages. Working knowledge on any one or all platforms including IMS/ ICON/ TLM / etc. Knowledge of the cash reconciliation, Accounting and Pricing, Corporate Action process. Prior Corporate Actions/Income experience preffered. Excellent customer service and communication skills. Will be expected to maintain HSBC internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators. Link to Candidate User Guide: (Or) Go to the below link and type \'IND GSC : IJP Applicant User Guide\' in search bar. You\'ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued By HSBC Electronic Data Processing (India) Private LTD...

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