Job Description

Who we are

1UP Cargo was formed by merging multiple business sectors units across Australia, Canada, USA, South Africa, and New Zealand.

We have quickly positioned ourselves as one of the leading Supply Chain and Freight Forwarding Solution providers within our respective markets. We pride ourselves on being a single-source solution that will tailor a Project Plan to fit your requirements rather than making you conform to ours.

What sets us apart is our hands-on, dedicated supply chain professionals who can assist our clients around the clock. We have the right mix of youth and experience within our teams to ensure dedication to your supply chain while also being able to stay on the front foot within a changing industry and remaining agile enough to modify our business practices to make use of any competitive advantages we may be able to achieve.

This is a remote position for our Canadian offices and the individual will be expected to work PST/EST hours.

Responsibilities

• Register and maintain regular status of Export Shipments in the Company's system
• Coordinate Export Shipment Operations and Documentations with overseas agents and local Canadian 3rd parties on daily basis and meet the deadlines where applicable
• Cooperate closely with 1UP global offices, overseas agents and service providers to identify optimal solutions for the clients' requirements and deliver the best possible service to the customers while protecting the integrity of 1UP business
• Proper handling of the shipments in accordance with 1UP SOP
• Review, Analyze 1UP Quote & RATE Backups
• Review, Analyze and post Accounts Payable/Receivable per Shipment on a timely manner.
• Also find opportunities to minimize the cost and find opportunities to maximize revenue while ensuring clients' requirements are met on a timely manner
• Address and communicate to customers and agents any shipping issues and/or delays proactively
• Responsible for the month end closing of assigned shipments
• Responsible for all root cause analysis to achieve required KPI's and create ideas to improve the existing process
• Provide excellent and timely customer service, under the direct supervision and advice of the department Manager
• Costing and quoting agents and clients if additional services are requested
• Working closely with other departments and team members in the company to make the customer's experience seamless
• Additional duties and responsibilities may be assigned by management
• Working hours 8:30 to 17:00 PST/EST

Qualifications

• Matric / Grade 12
• Relevant qualification
• 5 years Freight Forwarding experience
• 3 years Ocean Export experience
• Incoterms experience
• CargoWise experience
• Knowledge of accounting and billing experience
• Freight documents like Bill of lading, Commercial docs
• Excellent Communication skills in English and attention to detail
• Ability to work independently.

Job Type: Full-time

Application Question(s):

• Do you have knowledge of all international documents like Bill of lading, Commercial Invoice, Letters of Credit?
• Are you interested in working remotely during PST/EST hours?

Experience:

• Accounting and Billing: 1 year (Required)
• Freight Forwarding: 5 years (Required)
• Ocean Export: 3 years (Required)
• CargoWise: 1 year (Required)
• Incoterms: 1 year (Required)

Language:

• English (Required)