Job Description

What you\'ll doThe Senior HR Services Advisor is responsible for providing remote (e-mail, telephone etc.) support services offering advice that follows established HR processes and procedures to employees, managers and the business, spanning basic pay queries, benefits and other HR transactions (for example, recruitment, graduate programmes, HR Systems and ad-hoc HR Projects). The Senior HR Services Advisor performs tasks using HR systems and follows defined processes to provide HR support to Vodafone employees/the business. Typically reports to the HR Services Manager.Who you are

• Good understanding of procedures and concepts of certain HR end to end processes to deliver assigned HR administration tasks;

• Exchanges ideas and information in a concise and logical way to provide transactional service personally and via telephone or email to all managers and employees, based on written HR policies and processes;

• Provides consistent advice for certain HR end to end processes accurately and timely, adheres to defined administration processes and ensures HR databases are updated correctly;

• Understands the importance of providing accurate and timely administration services to ensure the team provides best in class service to Vodafone employees and works effectively to defined KPIs /service levels;

• Uses judgement to deliver assigned tasks for a certain end-to-end HR process selecting the appropriate solution to support Vodafone employees/the business within agreed KPIs and service levels.

Not a perfect fit?Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What\'s in it for youWe want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You\'ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.Who we areYou may have already heard of Vodafone - We\'re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.As part of our global family, whether that\'s Vodafone, Vodacom or _VOIS, you\'ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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