To coordinate with the service provider for driver engagement and ensure all drivers of running vehicles are engaged.
To ensure vehicles have round trip loads and avoid dry runs.
To monitor and take necessary steps to reduce TAT (Turnaround Time).
To focus on increasing the number of trips for all our vehicles.
To equally distribute all movement job orders on a FIFO basis.
To allocate vehicles for respective work to ensure continuous engagement.
To coordinate with customers for timely empty pick-ups and laden container movements.
To ensure export shipments are moved well within the cut-off time.
To hand over Shipping Bill and EIR to the customer as soon as export shipments are offloaded at terminals.
To coordinate with all internal stakeholders and ensure service deliveries meet agreed terms.
To regularly provide empty repo feedback to customers.
To coordinate with plot operators and shipping lines for timely movement of their exports & imports empties to terminals.
To ensure bills are generated on time for shipping lines as per agreed terms.
To coordinate with transport supervisors on their day-to-day performances and ensure all movements are captured in OTM (Operational Transport Management).
To scrutinize and certify all transport vendor bills when engaged from the market.
To coordinate with RTO & Police officials for smooth transportation enroute and to handle breakdowns or accidents by liaising with the concerned parties to release the vehicle immediately from the spot.
Subsequently, coordinate with Insurance and our legal team for further processes.