Senior Executive Service Logistics
Job Description
Jobs and Responsibilities Key contributor for Customers Current State process & System understanding. First point of Contact for Customer and operation Responsible for Day to day KPI tracking and escalate major issues to Customer / Operations with action plan to correct same To support Program/Contract Manager to provide correct and quick information needed for key decision making related to operation Develop Training material & plan for Operations and Quality Key member for Project deployment as per Roadmap Single point contact for audits and follow-up for External Ensure smooth operation to meet all agreed process with clients Continuous improvements ( WH infrastructure and Process etc ) Develop a tracking mechanism for measuring periodical performances of overall operations and services which can be effectively used to identify & rectify gaps within the process. Develop initiatives that will ensure value addition in terms of process, productivity in a cost effective manner.Function Goals Successful implementation of new projects with budget cost. 100% Timely & Accurate information flow to internal & external customer. Daily/Weekly/ Monthly reviews Escalation Management.Measurement Means Successfully Project Implementation Minimal Cost Impact during project implementation KPI - Analyze, Publish, Root cause analysis on failures VAS - As per internal & external customer requirements.
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Job Detail
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Job IdJD3459180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear