Job Description

KEY RESPONSIBILITIES

• Minimum of 6+ years of experience in project management, with a strong focus on IT projects and enterprise solutions.
• Extensive experience with SAP, particularly in areas like billing, forecasting, invoicing, PO management, and resource planning.
• Proven track record of managing complex projects, including budget and financial oversight, in the IT industry.
• Experience with resource management, including team allocation, timesheet tracking, and forecasting.
• Strong project management skills, with an ability to manage multiple priorities and meet deadlines.
• Proficiency in using SAP modules and tools relevant to project management (e.g., SAP Project System, SAP Billing, SAP Financials).
• Advanced Excel and reporting skills, including the ability to analyze large datasets and produce actionable insights.

EXPERIENCE6+ years
Strong interpersonal skills, strong relationship management and negotiation skills
Strong critical thinking and problem solving skills.

• Strong process flow and diagramming skills.
• Strong communication skills - verbal, written, listening and presentation.
• Strong analytical skills.
• Expertise in business process analysis, system analysis and data analysis
• Very proficient in developing requirements definition, functional specifications, data models and business procedures
• Proficient in software fit analysis
• Expertise in MS Office, MS Project, Visio and other PC software
• Has advanced knowledge of audit principles through extensive experience.
• Has strong understanding of the business processes in assigned areas to best implement policies and practices.

QUALIFICATION

• BE/B Tech
• Strong knowledge of PMO activity.
• Strong interpersonal skills, strong relationship management and negotiation skills
• 5+ years experience

ABILITIESABOUT USIGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT's global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USAEQUAL OPPORTUNITY DISCLAIMERIt is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.ADDRESS & LOCATIONIndia, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India

IGT Solutions