Job Description

Who we are?Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, wexe2x80x99ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the worldxe2x80x99s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. Wexe2x80x99re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company.We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.Please visit and follow Johnson Controls LinkedIn for recent exciting activities.Why JCI:Asia-Pacific LinkedIn:Career:OpenBlue:How will you do it?This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cashRecords client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customerxe2x80x99s inquiriesThis role will also work in link with cash and banks team in order to follow up bank reconciliationsAccount for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracyProcess and accurately apply all incoming payments for all customer accounts from various sources including Live Checks, Credit Cards, Electronic Lockbox ,Wire Transfers etc.Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional mannerReconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash.Follow up advance payment accountProvide quality, professional customer service to all internal customers.Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional mannerResponsible for producing the daily customer cash receipts reportsDownload daily bank statements and ensure cash is appropriately applied to customer accountsProvide quality, professional customer service to all internal customersEnsure compliance to applicable policies, guidelines, and regulationsWhat we look for?Graduate / Postgraduate in any streamFluent in English, both verbal and written communication skills would be mandatoryWorking experience within a shared services environment supporting North America region is mandatoryExperience in North American process would be preferredWorking in US working hours (night shift) is a mandatory requirement2 - 3 Years of experience required with OTC domainExcellent communication and interpersonal skills with a customer service focusDemonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibilityPositive attitude and a strong team playerSystems proficiency in ERPs (Oracle Ace, Oracle R12, Oracle Fusion) would be an advantageAnalytic and strong research skillsIntermediate skills in Microsoftxc2xae Word, Excel, Outlook, and Internet navigation and research, including , Ability to utilize basic formulas &Utilize Pivot Tables and V-Lookups.Essential: Over 3 - 4 years of relevant experience in accounting/financeWhat we offer:We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talentsDiversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customersxe2x80x99 vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employeexe2x80x99s responsibility to contribute to our culture. Itxe2x80x99s through these contributions that wexe2x80x99ll drive the mindsets and behaviors we need to power our customersxe2x80x99 missions. You have the power. You have the voice. You have the culture in your hands.

Johnson Controls