Identification of discrepancies through system reports
Research & Analysis and reporting of various kind of invoice discrepancies & exception
Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone
Resolve queries of Invoice Processing team
Provide requested information to Supervisor for all internal & external audits
Provide quality customer service via processing Technical Skills Good computer Navigation skills
- Ability to use the Desktop Computer system - Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) - Basic Knowledge of using Internet, Web Browser, Search Engine etc. Keyboarding Skills Analytical Skills Process Knowledge - 1. Verify all invoices 2. Input data in DDS accounting system 3. Handle Exceptions 4. Call buyers and vendors to clear/inform about the discrepancies 5. Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..6. Process payments for clear invoices. Mathematical & Accounting ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to use a financial calculator or do equivalent functions in MS Excel Ability to understand and post accounting entries. Communication Skills- Ability to communicate well with outside parties over the telephone. Ability to write Invoice exceptions. Ability to communicate well with buyers and vendors. Soft Skills Business Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage Teamwork- Works effectively with teamwork to accomplish goals, takes action that respects the needs of others & those of the organization Adaptability- Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring 70% Typing Test at Hiring >=40 wpm at 90% accuracy Based on the accounting and aptitude tests 70% Blended Numerical Ability test & accounting test 70% Grammar Test 70%