Job Description

Name:Employee id:Job Title:Concur Helpdesk (Support - Travel Operations)Job Grade:G11BFunction:ProcurementSub-function:Travel & Hospitality ServicesManager\'s Job Title:Global IT Procurement LeadSkip Level Manager\'s Title:Function Head Title:Global Procurement HeadLocation:MumbaiNo. of Direct Reports (if any)Date of Joining:Job SummaryHandle support globally for Concur modules: Request, Travel, ExpenseImpart training to new joinersManagement of Changes in systemMonitoring system performanceMIS creationAreas Of ResponsibilityConcur applicationTravel process management through ConcurTravel EstimateUp to % NAJob ScopeInternal Interactions (within the organization)Traveler, ITExternal Interactions (outside the organization)ConcurGeographical ScopeGlobalFinancial Accountability (cost/revenue with exclusive authority)NilJob RequirementsEducational QualificationGraduateSkillsBasic computer knowledge, Application support background, Helpdesk management,Experience2-4 yrsDisclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Sun Pharmaceutical Industries