Job Description

Key Responsibilities:
• New client acquisition and Managing service business (AMC, O&M, of HVAC, Electrical, IBMS, F&F, Plumbing etc.) for territories under_______________________________________.
• Ensuring Retention of at least 90%+ of existing contracts on expiry.
• Scanning different sources in market for leads on O&M and AMC Business.
• Generation of enquiries for AMC / O&M of chillers, package units, ventilation, HVAC, Electrical and F&F jobs.
• Maintain regular contact with different customers to generate enquiries and job leads.
• Have relevant experience in handling O&M and AMC business of any type of electromechanical utility services like HVAC, Central Air conditioning, Packaged Air conditioning, Electrical systems, Diesel Generators, IBMS & Fire Fighting Systems in the customer service domain.
• Handling team of ________engineers.
• Sound understanding of business commercials and P&L responsibilities.
• Should be ready to take and achieve business targets in terms of numbers.



Qualifications & Skills:
• ____________ years of relevant Customer Service Experience.
• Should have a BE/BTech/Diploma in Mechanical or Electrical Engineering
• Should have hands on experience of handling O&M and AMC business enquiries.
• Computer literate, knowledge of MS Office, Microsoft Word, Excel, Power Point, Microsoft outlook, MST etc.
• Exposure to sales of O&M / maintenance contracts and develop a client base of multiple sites.
• Should have knowledge of statutory rules and regulation regarding minimum wages/ PF/ ESI/ Leave of Central Govt. as well as State Govt and implementing them in costing of enquiries.
• Should have knowledge on submitting tenders along with relevant documents and participation of E tenders and reverse auction of Govt /Non Govt enquiries.
• In depth knowledge on HVAC/ Electrical Service Industry or Facility management Companies in _______________________________territory will be preferred



Target Companies

Candidates of Service Sales team of companies like Blue Star Limited, Voltas Ltd, JCI, Trane, Other MEP companies