Job Description

Join us as we pursue our exciting vision to build and improve our Observability portfolio. We are a company filled with people who are passionate about our product and strive to provide the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and to each other's success.
As a Manager of the Splunk On-Call team, you will own the development and maintenance of our highly scalable, real-time notification and collaboration services that support thousands of organizations. As the Engineering Owner of the team you will be responsible for the end-to-end development, security, quality, and release of new features helping users all around the globe support their systems. You will collaborate with our product, security, support, and sales team to understand how our customers use Splunk On-Call in order to help drive new features. In this role, you will:
Hire and develop an engineering team, passionate about making our industry leading technology even more valuable to our customers.
Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software.
Partner with your manager, architect, product manager, and peers to ensure alignment of your team's work in delivering product improvements to customers.
Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.
Plan and support career development.
Recruit and retain top talent.
Be an advocate of scalable and extensible, recoverable, manageable architecture for Core products and services.
Partner with Customer Support and Customer success teams in addressing customer issues
Ideal Experience:
Experience leading engineering teams working on large scale data pipelines, CI/CD infrastructure and processing systems
Experience developing and delivering scalable systems software solutions.
Experience hiring and encouraging teams.
Experience developing new products and infrastructure, either in small companies or within the context of larger organizations. A mix of start-up and bigger company experience is a plus.
Experience working within geographically distributed organizations.
Experience building and encouraging strong engineering practices and processes.
Proven track record of delivering scalable, high performance, and high quality software systems.
Broad understanding of various cloud development technologies and industry trends for enterprise-scale, distributed systems.
Strong technical acumen, creativity, interpersonal skills, and emotional intelligence.
Knowledge of public cloud services such as AWS, GCP, Azure is a plus
Experience in collaborating with customers and resolving critical issues

We value diversity and inclusion at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.